- Location
- San Francisco
- Workplace
- Onsite
- Department
- Customer Experience
- Seniority
- Senior
- Experience
- 2+ years
- Source
- Lever
Description
About Collate
Collate is an AI document generation platform for life sciences. We automate paperwork with AI, helping our customers get life-saving innovations to patients years faster. Collate is an end-to-end solution, powering every step of drug, diagnostic, and medical device development—from concept to market.
Our CEO Surbhi Sarna is a former General Partner at Y Combinator. Surbhi founded nVision Medical, which developed a new method to detect ovarian cancer and was acquired by Boston Scientific. Our CTO Nate Smith is a former Visiting Partner at Y Combinator and founder of Lever. Our AI researchers, engineers, and designers have worked at Google, Nvidia, Meta, Netflix, Amazon, AirBnB, Hippocratic AI, and Grail, and 40% of our team are former founders.
We’re a small, elite team, with over $30M in seed funding from top investors (Redpoint, First Round Capital, Conviction, and Y Combinator) and leaders in healthcare and AI. This is a rare chance to join at the ground floor of a company with world-changing potential, experienced founders, and resources to execute at scale.
About the Role
We’re looking for a Sr Implementation Manager to join our early team and help build the foundation for how we onboard and support customers using Windchill. From the moment a deal closes, you’ll own the customer journey — designing onboarding experiences, configuring solutions, and ensuring our product drives immediate value. You’ll work side-by-side with customers to understand their workflows, translate needs into product setups, and guide them through successful adoption. Collate is a fully in-person company based in San Francisco.
Skills
Risk ManagementProject Management
