Quality Assurance Supervisor

Job Description

POSITION OVERVIEW BASIC FUNCTIONS & RESPONSIBILITIES:

The QA Supervisor is responsible for overseeing the qualit assurance processes related to veterinary pharmaceuticals ind products. This role ensures that all products meet the equired standards and regulations before they are released o the market. The QA Supervisor will lead a team of QA specialists, providing guidance and support to maintair high-quality standards.

KEY RESPONSIBILITES

Team Leadership & Development:

Lead, supervise, and mentor a team of QA specialists fostering a culture of accountability, collaboration, and continuous growth. Set clear objectives, monitor performance, and implement development plans to enhance team capabilities

Regulatory Compliance

 Ensure all site activities comply with WHO-GMP and other applicable regulations and guidelines for animal health products. Maintain robust quality systems to uphold global and local compliance standards.

Quality Management System (QMS)

Drive continuous improvement initiatives within the site's MS to optimize efficiency and effectiveness. Implement best practices and corrective actions to strengthen quality processes.

Documentation & Reporting

Oversee accurate and timely documentation of QA activities including batch records, SOPs, and quality reports Ensure data integrity and compliance with documentation standards

Audit & Inspection Readiness

Maintain site readiness for internal and external audits and regulatory inspections. Coordinate audit activities, address findings promptly, and implement corrective and preventive actions.

Training & Knowledge Management

Develop and deliver training programs for QA staff to ensure alignment with current quality standards and practices. Conduct annual GMP and GSP training for the site and promote a strong quality culture

Risk Management

Identify potential risks in quality assurance processes anc develop effective mitigation strategies to safeguard compliance and product quality

Supplier Quality Oversight

Manage supplier quality assurance for raw materials and components, ensuring adherence to required standards and specifications.

Customer Complaint Handling

Lead investigations into product quality complaints, ensuring timely resolution and implementation of corrective actions.

Problem-Solving & Cross-Functional Collaboration

Investigate and resolve quality issues, working closely with other departments to implement sustainable solutions.

QUALIFICATION AND SKILLS

Education:

• Bachelor’s degree in pharmacy, Veterinary, Chemistry, Biology, or related field

Experience:

• Minimum 7 years of experience in Quality Assurance within pharmaceutical or animal health manufacturing.
• At least 2 years in a supervisor role.
• Strong knowledge of GMP/GSP principle and regulatory requirements for pharmaceutical /animal health products
• Experience in audits, inspections, and QMS implementation

Leadership Competencies:

• Proven ability to lead and develop high-performing teams
• Strong decision-making, problem-solving, and project management skills

Other Skills:

• Excellent communication and stakeholder management abilities.
•  Proficiency in English and MS Office applications

Required Skills:

Adaptability, Adaptability, Aseptic Manufacturing, cGMP Compliance, Corrective Action Management, Cross-Functional Collaboration, Data Analysis, Data Integrity, Decision Making, Documentation Review, Documentations, FDA Regulations, GMP Compliance, Integrity Management, Interpersonal Relationships, Laboratory Operations, Laboratory Quality Control, Leadership, Mitigation, Project Management, Quality Assurance (QA), Quality Inspections, Quality Operations, Regulatory Compliance, Regulatory Inspections {+ 2 more}

Preferred Skills:

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

08/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.