Hiring.Camp

Incentive Manager - Retail, Business Banking & Contact Center

mtb

·

Jul 3, 2026

Salary
$108k – $179k
Location
Buffalo, NY, United States of America
Workplace
Hybrid
Type
Full-time
Department
Finance
Seniority
Manager
Source
Workday

Description

This position will be based out of Buffalo NY

Job Description

Overview:

This position is responsible for managing incentive compensation across the Retail Banking, Business Banking & Contact Center lines of business.  Provides leadership in the design, development, and communication of long-term incentive strategies in pursuit of business goals. Works closely with senior business and functional leaders from across the enterprise; convenes and leads teams to accomplish goals.

Primary Responsibilities:

  • Develop proposals for new or revised incentive compensation plans which requires conducting complex analyses and preparation of presentation materials. Make recommendations on findings to management.
  • Directs all aspects of the Retail Bank, Contact Center & Business Banking incentive payment programs.
  • Identify areas of operational risk in the incentive process and eliminate and/or mitigate operational risk.
  • Responsible for directly managing staff. May exercise usual authority of manager concerning staffing, performance management, promotions, salary recommendations, professional development of staff, and terminations.
  • Stay abreast of business, market trends and regulatory developments related to incentive compensation.
  • Research questions related to incentive payments, provide basic guidance to participants on plan structure and escalate concerns as necessary.
  • Maintain thorough documentation of all payments, including the approval chain.
  • Produce monthly and quarterly reports to manage incentive compensation activities.  Perform budget and other reporting as needed.
  • Coordinate responses for Internal Audit and Regulatory queries. Responsible for achieving positive audit / exam outcomes.
  • Manage participation in the annual Variable Pay Template (VPT) approval process.
  • Maintain and update all procedure documents and records necessary to execute the primary tasks of the role.
  • Take all necessary actions to preserve the confidentiality of compensation data.
  • Perform ad-hoc analyses as needed.
  • Act as a project leader on complex projects.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.

Scope of Responsibilities:

The position requires substantial interaction with both internal and external contacts in order to obtain pertinent information.
The position acts as liaison between department and other business units on various projects
May participate in both short and long-term planning for department.

Supervisory/Managerial Responsibilities:

Will manage a team of professionals

Education and Experience Required:

Bachelor’s degree in a communications or business field, plus 3 years’ relevant experience,

OR in lieu of a degree,

A combined 7 years’ higher education and/or work experience, with a minimum of 3 years’ relevant experience.
Highly skilled proficiency in the use of Windows and PC programs such as word processing, spreadsheet, presentation and database software.
Excellent oral and written communication skills.
Strong analytical and creative problem solving skills.
Ability to interact effectively with all levels of personnel.
Ability to work independently and function as a member of a team.


Education and Experience Preferred:

3 years’ banking industry experience.
Detail oriented.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America

Skills

Compliance

Similar Jobs

30

Senior Manager, Incentive Compensation Administration Lead

Amgen is committed to unlocking·Mumbai, Maharashtra·Onsite

3w ago

Manager — Incentive Compensation Administration

Amgen is committed to unlocking·Mumbai, Maharashtra·Onsite

3w ago

Manager, Incentive Compensation Operations

AbbVie·Mettawa, Illinois·Hybrid

3w ago

Manager, Incentive Compensation

Galderma is the emerging pure·Boston, Massachusetts +2

1mo ago

Sr. Engineering Manager - Incentive Compensation Ops.

CaptivateIQ·Toronto, Ontario·Remote

1mo ago

Associate Manager, Incentive Compensation

"KMK Consulting, Inc."

1mo ago

Associate Director, Technical Solution Manager - Incentive

Professional Kyndryl·Atlanta, Georgia +4·Remote

2mo ago

Manager, Product Manager - Incentive Platform

Capitalone·McLean, Virginia +2

3mo ago

Sales Incentive Manager, EMEA region

Eaton·Austria +11

4mo ago

Sr. Event Experience Manager (Incentive & Sales Meeting Experience Required) - Remote

"Meetings & Incentives Worldwide, Inc"·Arizona, US +13·Remote

1y+ ago

Rebate & Incentive Sales Manager

Utilities One·New York City, New York

1d ago

Manager, Sales Incentive Compensation Administration

Abbott·US·Onsite

3w ago

Manager, Sales Incentive Compensation Administration

Abbott·US·Onsite

3w ago

Finance Operations and UWP Provider Incentive Program Manager

Uw·US

1mo ago

Manager, Global Incentive Compensation

Salesforce·Toronto, Ontario·Onsite

1mo ago

Manager, US Incentive Compensation

Iqvia·Wayne, Pennsylvania·Hybrid

2mo ago

Senior Manager, Engineering - Incentive Platform Department (INPD)

Rakuten·Japan

3mo ago

Sr Manager, Sales Incentive Compensation

PayPal·San Jose, California +1

6mo ago

Community President (Branch Manager) - Includes Incentive Perk - Apply Today to Learn More!

WaterStone Bank·Oconomowoc, Wisconsin

11mo ago

Sr. Incentive Analytics Manager

Formaaiinc·Mumbai, Maharashtra·Hybrid

1y+ ago

Incentive Analytics Manager

Formaaiinc·Mumbai, Maharashtra·Hybrid

1y+ ago

Incentive Compensation Program Manager

Global Granicus·Remote, CR·Remote

1w ago

Incentive Compensation Systems Manager | Canada | Remote

Grafanalabs·Canada·Remote

1mo ago

Incentive Compensation Systems Manager | United States | Remote

Grafanalabs·New York City, New York·Remote

1mo ago

Product Manager, Rakuten PointClub - Incentive Platform Department (INPD)

Rakuten·Japan

5mo ago

Senior Manager, Business Environment (Incentive Policies and Systems)

Sggovterp·EDB - SG SINGAPORE

7mo ago

Field RN Case Manager /Fri-Sun -Incentive with SIGN ON BONUS

Cornerstone Hospice & Palliative Care·Orlando, Florida

1y+ ago

Registered Nurse Case Manager, FT Days, Weekend Incentive Pay - VUH

VUMC·US

1mo ago

Field RN Case Manager /Fri-Sun -with Incentive

Chapters Health System·US

3mo ago

Field RN Case Manager /Fri-Sun -with Incentive Cornerstone Hospice

Chapters Health System·Tavares, Florida

4mo ago