Technical Services Manager – Pet Health

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Technical Service Manager – Pet Health

As the Technical Service Manager for Pet Health, you will be responsible for achieving technical service goals in alignment with Sales and Marketing functions. Working closely with Regional and Global teams, you will deliver technical expertise and Elanco Knowledge Solutions (EKS) to advance our pet health portfolio.

Your Responsibilities:

• Deliver technical tools and Elanco Knowledge Solutions (EKS) to customers to drive product value and disease management awareness.
• Provide technical training, seminars, and clinical updates to both internal Elanco teams and external customers.
• Conduct marketing studies and support product experience trials while managing Adverse Event reporting as assigned.
• Map and maintain relationships with key thought leaders at universities, research institutes, and government associations to ensure Elanco’s scientific credibility.
• Review and approve promotional and educational materials to ensure compliance with global ethics, compliance, and regulatory standards.

What You Need to Succeed (minimum qualifications):

• Education: Doctor of Veterinary Medicine (DVM) degree.
• Experience: A minimum of XXX years of experience in technical services, clinical practice, or the animal health industry.
• Deep understanding of disease diagnosis and pet nutrition with strong communication skills in English (written and verbal).

What will give you a competitive edge (preferred qualifications):

• Strategic and analytical thinking with a strong understanding of commercial business models.
• High learning agility with a proactive, results-oriented approach to project execution.
• Demonstrated ability to influence internal and external stakeholders without direct authority.
• Advanced proficiency in MS Office Suite (Excel, Word, and PowerPoint).
• Strong multi-tasking capabilities with a focus on attention to detail and adherence to guidelines.

Additional Information:

• Travel: 80%
• Location: Bangkok, Thailand

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

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Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

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