Room Service Waiter / Waitress

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.

• Delivering food and beverages to guest rooms promptly and professionally
• Providing friendly, attentive and personalised service throughout each guest interaction
• Taking and processing in-room dining orders accurately
• Ensuring trays and trolleys are beautifully presented and meet our service standards
• Working closely with the kitchen and wider hotel team to ensure smooth and timely service
• Anticipating guest needs and responding confidently to special requests
• Clearing trays and trolleys efficiently while maintaining high standards of cleanliness
• Following food safety, hygiene and hotel procedures at all times
• Helping to create memorable experiences that encourage guests to return

• Passionate about hospitality and delivering outstanding service
• Friendly, confident and naturally personable
• Highly attentive to detail and organised
• Comfortable working in a fast-paced environment
• A strong communicator and supportive team player
• Flexible and reliable, with a positive approach to every shift
• Previous hotel, restaurant or in-room dining experience is desirable.

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks

• 6 complimentary nights a year at any Lore Group hotel

• Lore Group Employee & Immediate Family Rates

• Lore Group Friend and Family Rates

• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

• 50% discount in Lore Group restaurants and bars

• Discounts in our spa and cinema

• Contribution towards Health - Cash Plan

• 2 days paid volunteering leave per year

• Life Assurance

• Length of service incentives (additional holiday)

• Bespoke training programmes

• Free meals on duty

• Incentives such as Ride-to-Work and season ticket loan

• Quarterly employee award ceremony and company staff parties

• Employee assistance programme

Location: London