Overview:

Processes legal papers by conducting research into existing relationships on debtor(s), restrains accounts as appropriate by applying proper exemptions and preparing case file as appropriate.  Processes complex legal papers, such as court orders and temporary restraining orders).

Primary Responsibilities:

• Complete account research to identify proper relationship of debtor with the Bank.  Answer legal questions in accordance with authority and certification of letter.
• Apply Federal and NYS exemption test logic and proper fee.
• Prepare customer letter and case file, inclusive of screen shots, customer letters and copies of correspondence with customer and/or agencies.
• Participate in departmental Projects related to restraints
• Apply exemption test logic of all states in the footprint.
• Process court orders and temporary restraining orders as appropriate, coordinating efforts with various outside agencies.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

Supervisory/Managerial Responsibilities:

Not Applicable

Education and Experience Required:

High School diploma or equivalent (GED) and a minimum of 4 years’ work experience

Proficiency with personal computers as well as pertinent word processing, spreadsheet and email software

Proven customer service skills

Some knowledge of laws regarding federally exempt deposit types of other states

Demonstrated work leadership skills.

Education and Experience Preferred:

Associate’s degree
Minimum of 3 years’ banking operations experience

Knowledge of departmental software

Proven ability to multi-task

Proven ability to work under tight time constraints

Demonstrated written and verbal communication skills

Proven organizational skills

Proven prioritization skills

Ability to exercise good judgment and sound discretion

Ability to recognize time sensitive and urgent matters

Experience as a paralegal or legal assistant in a large law firm

Prior departmental experience

Strong analytical skills

Strong problem-solving skills

Some knowledge of complex court orders and seizures

Expertise with various notices and legal documents

Physical Requirements:

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $27.59 - $45.98 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Bridgeport, Connecticut, United States of America