- Salary
- $80k – $90k/yr
- Location
- Chicago, IL
- Workplace
- Remote
- Type
- Full-time
- Department
- Physician Relations & Field
- Seniority
- Manager
- Experience
- 5+ years
- Education
- Bachelor
- Source
- Lever
Description
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive, evidence-based & tech-enabled platform—removing barriers to care and delivering a better physical therapy experience for therapists and patients. Guided by our values, we believe in a future in which anyone, anywhere can get care and start feeling better.
Partner Account Manager - Chicago, IL
The Partner Account Manager (PAM) serves as the strategic relationship owner for an assigned geography that includes healthcare providers, physician groups, health systems, and referral partners. This role is responsible for growing market adoption, expanding strategic partnerships, increasing referral volume, and ensuring an exceptional experience for providers and patients throughout the referral journey. As the face of Luna within the market, the PAM develops executive-level relationships, identifies opportunities to improve access to clinically appropriate therapy, and collaborates across Clinical, Operations, Product, Marketing, and Customer Success to deliver measurable value to our healthcare partners.
Success in this role requires a consultative sales approach, strong business acumen, exceptional relationship management, and the ability to execute against market growth objectives.
Success in this role requires a consultative sales approach, strong business acumen, exceptional relationship management, and the ability to execute against market growth objectives.
The Partner Account Manager (PAM) is responsible for building and growing relationships with physicians, healthcare providers, health systems, and referral partners within an assigned territory. This role focuses on increasing referrals, expanding strategic partnerships, and improving patient access to Luna's services.
As the primary point of contact for provider partners, the PAM works closely with Clinical, Operations, Marketing, Product, and Customer Success teams to deliver an exceptional experience for both providers and patients.
Skills
HubSpotCustomer ServiceProject ManagementStrategic Planning
Benefits
Uncapped bonus structureHybrid/remote workEmployee referral programMedical, dental and vision benefits on the 1st of the month following start401kUnlimited PTOEnormous opportunity to grow with well-positioned for tremendous upside and career trajectoryMinimum 5+ years of healthcare sales/account management experience, including sales, project management, strategic planning, and implementation of broad initiatives.OT/PT license and experience preferredAble to travel within the assigned region as customer needs dictate. Expected 80% of the time.Ability to use G Suite, CRM (preferably HubSpot)Excellent presentation, organizational, interpersonal, and communication skills.Valid Driver's LicenseMust provide their own vehicle, however, mileage reimbursement will be covered.Minimum Bachelor's degreePositive, competitive, self-starter with an ability to manage a high-growth territoryMust be based in or near Chicago
