- Salary
- $148k – $222k
- Location
- US Field Non-Sales (Remote Workforce), United States of America
- Workplace
- Remote
- Type
- Full-time
- Department
- Operations
- Seniority
- Senior
- Experience
- 7+ years
- Education
- Master
- Source
- Workday
Description
The Global Senior Manager, Integrated Fulfillment is responsible for designing, implementing, and continuously improving the planning framework used to manage ResMed’s multi-node fulfillment network. This role connects demand, inventory, capacity, distribution, transportation, customer requirements, and financial objectives into an integrated end-to-end planning process.
Reporting into Head of Global Supply Chain Solutions and Fulfillment, this role partners across Commercial, Supply Chain, Distribution Operations, Logistics, Finance, Customer Operations, Technology, and regional teams to create a common view of demand, network constraints, priorities, and trade-offs. The role enables proactive decision-making, stronger network performance, and consistent customer outcomes across regions.
Key Responsibilities
Integrated Fulfillment Planning
Design and implement an integrated fulfillment planning framework across a multi-node global network.
Translate demand into forward-looking requirements for inventory, capacity, distribution, transportation, and customer fulfillment.
Establish planning cadences, governance, decision rights, and escalation processes across functions and regions.
Connect strategic, tactical, and operational planning to create consistent and executable fulfillment plans.
Drive adoption of common assumptions, metrics, and planning inputs across the organization.
Multi-Node Network Management
Develop the framework for balancing volume, inventory, capacity, labor, transportation, and customer commitments across fulfillment nodes.
Partner with regional and distribution teams to identify constraints and develop mitigation strategies, including volume rebalancing, inventory positioning, and alternative fulfillment paths.
Define decision rules for allocating demand and orders across the network based on service, capacity, inventory, cost, and risk.
Promote network-level optimization rather than individual site or functional optimization.
Develop resiliency and contingency plans for disruptions, demand volatility, and capacity constraints.
Scenario Planning & Decision Support
Develop “what-if” scenario capabilities to evaluate changes in demand, inventory, capacity, transportation, network configuration, and customer requirements.
Facilitate cross-functional evaluation of trade-offs across service, cost, inventory, speed, and risk.
Provide leadership with clear recommendations and decision support based on operational and financial impact.
Partner with Finance to connect network decisions to cost, working capital, ROI, and P&L outcomes.
Data, Analytics & Technology
Define the data and visibility required to support integrated fulfillment planning.
Develop network-level dashboards and analytics covering demand, orders, inventory, capacity, service, and constraints.
Partner with Technology and Analytics teams to advance planning capabilities through integrated platforms, automation, advanced analytics, and AI.
Improve the quality and consistency of planning data across functions and regions.
Performance & Continuous Improvement
Develop and track KPIs and OKRs that measure both node-level and total network performance.
Establish governance for reviewing risks, constraints, performance, and required decisions.
Identify systemic issues and partner with operational teams to develop scalable solutions.
Drive continuous improvement in planning maturity, moving from reactive problem solving toward proactive and predictive network management.
Leadership & Collaboration
Influence across a complex, global, matrixed organization without relying solely on direct authority.
Build strong partnerships across Commercial, Supply Chain, Operations, Finance, Technology, and regional teams.
Create clarity and alignment during periods of change, disruption, or competing priorities.
Foster fact-based decision-making, collaboration, accountability, and continuous improvement.
Skills & Competencies
Systems Thinking: Optimizes the total network and understands end-to-end impacts.
Cross-Functional Leadership: Builds alignment across functions and regions.
Planning & Analytics: Converts demand, capacity, inventory, and operational data into actionable plans.
Problem Solving: Uses structured analysis and scenario planning to solve complex issues.
Communication & Influence: Clearly communicates trade-offs and influences decisions at multiple levels.
Business Acumen: Connects operational decisions to customer experience, cost, working capital, and P&L impact.
Change Leadership: Builds new processes, capabilities, and ways of working in a complex environment.
Qualifications & Experience
Required
Bachelor’s degree in Business, Supply Chain, Operations, Engineering, Analytics, or related field, or equivalent relevant experience.
7+ years of experience in supply chain, fulfillment, distribution, network planning, or operations planning.
Experience supporting or managing multi-node distribution or fulfillment networks.
Strong understanding of demand planning, inventory, capacity planning, distribution operations, transportation, and order fulfillment.
Demonstrated experience leading cross-functional initiatives in a complex or matrixed organization.
Strong analytical, financial, communication, and executive presentation skills.
Preferred
MBA or advanced degree in a related field.
Experience with global fulfillment networks, Integrated Business Planning, S&OP, or S&OE.
Experience with SAP IBP or comparable planning platforms.
Experience with advanced analytics, optimization, automation, or AI.
Experience with large-scale supply chain transformation or operating-model design.
Medical device, healthcare, consumer products, or complex omnichannel fulfillment experience.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $148,000 to $222,000
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
