Bilingual Sales Support Representative

Gracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y criterio clínico, trabajamos en conjunto con los líderes más destacados del sector para enfrentar los retos más complejos de nuestros clientes. Mientras continuamos actualizando nuestra Página de Carreras y los materiales dirigidos a los postulantes, es posible que algunos documentos aún muestren la marca anterior. Ten en cuenta que todas las oportunidades laborales publicadas pertenecen a Solventum, y que la Política de Privacidad mencionada https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/a cualquier información personal que proporciones. Al igual que en 3M, en Solventum se brinda igualdad de oportunidades a todos los candidatos calificados, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido. En Solventum, desarrollamos soluciones innovadoras para enfrentar los retos más complejos de nuestros clientes, liderando avances en salud mediante la combinación de ciencia médica, de materiales y de datos. Nuestro propósito es mejorar la vida de los pacientes y apoyar a los profesionales de la salud para que se desempeñen de la mejor manera posible.

Job Description:

Sales Support Representative

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
 

As a Sales Support Representative you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Serve as a subject matter expert (SME) for Cvent event technology, leading program submissions, event configuration, registration site development, and ongoing platform optimization to support Medical Education programs across the Americas.
• Design, deploy, and manage Cvent Premium Surveys, ensuring high-quality data collection, actionable reporting, and stakeholder-driven insights that support program evaluation and continuous improvement.
• Consolidate, validate, and maintain registration and attendee data across all Medical Education programs in North and Latin America, ensuring data integrity, standardized reporting, and compliance with organizational requirements.
• Develop and implement automated workflows and AI-driven solutions that enhance operational efficiency, streamline data management, and improve integration across Cvent, Smartsheet, SAP Concur, and other business systems.
• Partner with cross-functional stakeholders to identify process improvement opportunities, deliver scalable technology solutions, and promote best practices in event management, reporting, analytics, and operational excellence.
• Demonstrate strong attention to detail, adaptability in fast-paced and high-pressure environments, and a willingness to learn and apply new tools, technologies, and processes.

Your Skills and Expertise  
 To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher AND minimum +3 year of experience in sales support departments.

In addition to the above requirements, the following are also required:

• English level: 90% proficiency (written and spoken).
• Experience with Salesforce and/or CRM

 

Additional qualifications that could help you succeed even further in this role include:

• Experienced with cross-functional project participation.
• Five (5) years of customer service, data processing, collections or sales support
• Knowledge of Cvent, Smartsheet, and CoPilot
• Skills include clear communication skills, organization and time management, attention to detail, initiative, exceptional customer service competencies, strong active listening skills, results oriented,

Work location:

• Hybrid Eligible (Job Duties allow for some remote work but require travel to Belen, Heredia at least 1 days per week)

 

Travel: Not Authorized

Relocation Assistance: Not Authorized

 

   

Solventum es un empleador que ofrece las mismas oportunidades. Solventum no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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