Technology Platform Engineer

Project Role : Technology Platform Engineer
Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a ServiceNow Platform Tower Lead, a typical day involves designing and setting up both production and non-production cloud environments tailored to specific projects or products. This role includes deploying automation pipelines to streamline processes and automating the creation and configuration of environments. The position requires continuous collaboration with various teams to ensure seamless integration and efficient operation of cloud platforms, while maintaining a focus on reliability and scalability throughout the development lifecycle.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to optimize environment deployment processes to improve efficiency and reduce errors.
- Mentor junior team members to support their professional growth and enhance team capabilities.
- Coordinate cross-functional communication to align platform engineering goals with organizational objectives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow, ServiceNow Platform Implementation, Integrations, Service Portal
- Experience in designing and managing cloud environments with automation tools.
- Strong knowledge of environment configuration and deployment pipelines.
- Ability to troubleshoot and resolve complex platform-related issues.
- Familiarity with scripting and automation frameworks to support environment provisioning.
- Excellent collaboration skills to work effectively with diverse technical teams.

Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.