Job Description

About Advance Auto Parts:
Founded in Roanoke, VA in 1932, Advance Auto Parts is a leading automotive aftermarket retail parts provider that serves both professional installer and do-it-yourself Customers. As of July 13, 2019, Advance operated 4,912 stores and 150 Worldpac branches in the United States, Canada, Puerto Rico, and the U.S. Virgin Islands. The Company also serves 1,250 independently owned CARQUEST branded stores across these locations in addition to Mexico, the Bahamas, Turks, and Caicos and the British Virgin Islands. The company has a workforce of over 70,000 knowledgeable and experienced Team Members who are proud to provide outstanding service to their Customers, Communities, and each other every day.

About Advance India Innovation Center (AIIC):
We are continually innovating and seeking to elevate the Customer experience at each of our stores. For an organization of our size and reach, today, it has become more critical than ever, to identify synergies and build shared capabilities. The Advance India Innovation Center (AIIC), located in Hyderabad, is a step in this strategic direction that enables us to access a larger talent pool, unlock operational efficiencies and increase levels of collaboration.

Role Summary

The Benefits Analyst is responsible for the administration, governance, communication, and continuous improvement of employee benefits programs. This role serves as the central point of coordination for benefits, ensuring a positive team member experience, effective vendor management, compliance, data-driven decision making, and successful implementation of new benefit initiatives.

 

Key Responsibilities

Benefits Administration

• Manage employee benefits lifecycle activities including enrollments, changes, terminations, and annual renewals.
• Maintain benefits data within HRIS systems and ensure data accuracy.
• Coordinate benefits operations across HR, Payroll, Finance, and external vendors.

Employee Experience & Communication

• Act as the primary contact for employee benefits queries and escalations.
• Develop and maintain FAQs, guides, communications, and onboarding materials.
• Conduct employee awareness sessions on benefits programs.

Vendor Management & Governance

• Manage relationships with insurance providers, brokers, and wellness vendors.
• Track renewals, invoices, SLAs, claims, and vendor performance.
• Support contract reviews and vendor governance activities.

Analytics & Reporting

• Prepare regular reports and dashboards on benefits utilization, cost, participation, and service levels.
• Analyze trends and provide insights to support benefits decisions and enhancements.
• Support budgeting, forecasting, and invoice reconciliation activities.

Strategy & Compliance

• Conduct market benchmarking and recommend improvements to benefit programs.
• Support the evaluation and implementation of new benefits such as Car Lease and Flexible Benefits.
• Maintain SOPs, documentation, and controls while ensuring compliance with applicable regulations and company policies.

 

Qualifications & Experience

• Bachelor’s degree in HR, Business Administration or related field.

• 2–5 years of experience in benefits administration or HR operations.
• Experience in a GCC/shared services environment preferred.
• Knowledge of India benefits regulations and practices.

 

Skills & Competencies

• Strong understanding of team members benefits (health insurance, retirement, wellness).
• Attention to detail and strong analytical skills.
• Excellent communication and stakeholder management skills.
• Proficiency in HRIS systems (Workday) and MS Excel.
• Ability to handle confidential information with integrity.

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