Service planning & development (Member or MGR) - Solution Service Development 2 Section , Enterprise Solution Development Department , Group Sales Division(GSD)

Job Description:

Business Overview

As part of Rakuten Group, Inc., we are entrusted with Rakuten Mobile business operations.
Our division has entered the carrier business with innovative technology and advanced capabilities, and we continue to take on challenges to provide attractive services.
To create world-class, innovative services, we promote systems and environments where each individual can challenge their own potential to the fullest and expand their field of activity.

Department Overview

This department provides solutions centered on mobile services for corporate clients. You will join us as a core member to drive business expansion.
- Mobile services
- Fixed-line network services
- Contact center services
- IP phone services
- Rakuten Mobile MVNO business
- In-house developed services within the Rakuten Group

Position:

Position Details

You will be responsible for the overall promotion of our services toward monetization. This includes creating service revenue simulations and developing sales structures for new services prepared by the service design team.

You will support Sales, SE, and Marketing teams to accelerate sales by identifying target corporate customer segments, formulating sales plans, and creating templates for proposal materials.
You may also accompany sales teams during initial customer engagement activities.

- Coordination and negotiation with internal departments (Sales, Marketing, SE, and Executives)
- Coordination and negotiation with external parties (cooperation partners, material vendors)

- Business viability assessment, P&L (Profit and Loss) projection, cost-benefit analysis, and preparation of materials for investment decision-making
- Creation of planning documents, proposals, sales promotion materials, etc.

Why Join Us
- Impactful business transformation leveraging the scale of the Rakuten Group
We develop corporate business targeting all companies and industries across Japan, without limitations. You will have the opportunity to take on the challenge of building win-win relationships by combining Rakuten Mobile’s assets with your own strategic planning capabilities. Furthermore, creating synergies with various Rakuten Group services is a key mission, providing an environment where you can gain diverse insights through cross-group projects.

- Develop "Entrepreneurial" skills by driving the entire process from business planning to operation
Beyond mere project management, you will be involved in the entire lifecycle of business creation-from service development and operational structuring to sales planning. This is an environment where you can acquire practical skills to advance business, ranging from defining core issues to producing structured documentation.

- Take ownership as a "Core" player by leading diverse stakeholders
You will lead DX strategies and problem-solving by building consensus among a diverse range of stakeholders, including management, development, sales, and promotion teams. With opportunities such as weekly presentations to executive leadership, you will be deeply involved at the heart of the business. This is a highly rewarding role where you can drive the "entire service" with a strong sense of ownership, rather than just handling a isolated segment of the work.

Mandatory Qualifications:

- 3+ years of practical experience in the IT industry
- Experience in B2B solution sales
- Ability to conduct business within Japan
- Experience working in Japan and holding a valid status of residence that allows for employment
- Business-level or higher Japanese proficiency (reading, writing, and fluent conversation)
- Ability to work from the office at least 4 days a week

Desired Qualifications:

- Experience in business development
- Experience in sales planning or marketing planning
- High communication skills and cooperativeness
- Ability to build smooth relationships with client companies, identify issues, and create proposals
- Ability to collaborate with diverse internal and external stakeholders
- Communication skills to drive projects forward
- Strong commitment to achieving goals

Ideal Candidate Profile

- Those who have the drive to grow alongside the service

- Those who can build smooth communication with diverse stakeholders

Other Information:

Additional information on Location

Futako Tamagawa Rise Office

Zip Code:158-0094

Location: Futako Tamagawa Rise13F, 2-21-1

Tamagawa, Setagaya-ku, Tokyo

Additional information on English requirements

- TOEIC score of 800 or higher, or equivalent ability

#engineer
#serviceplanner

#groupsalesdiv

#RakutenMobile

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)