Director of Clinical Services – Private Duty Home Care

Description

Director of Clinical Services - Private Duty

Company Overview:

Complete Home Care is a proud member of the Life Care Home Health Family of Companies. Providing trusted in-home assistance across Southern and Central Florida, including Boca Raton, Delray Beach, Boynton Beach, West Palm Beach, Fort Lauderdale, Hollywood, Coral Springs, Pompano Beach, Miami, Miami Beach, Aventura, Doral, Homestead, Port St. Lucie, Stuart, Jensen Beach, Vero Beach, Fort Pierce, Naples, Fort Myers, Sarasota, Bradenton, Tampa, and St. Petersburg — plus neighboring communities within a one-hour radius of our offices. We are a Medicare Certified Skilled Nursing, Therapy, Homecare and Privat e Duty company. We accredited by the Accreditation Commission for Health Care (ACHC), Community Health Accreditation Partner (CHAP) accredited, fully insured, and a member of the Home Care Association of Florida (HCAF).

We are proud of the difference we make in the lives of our patients during their healthcare journeys, and we invite like-minded individuals to explore this dynamic career opportunity. We are excited about the possibility of you joining our fantastic team. At Complete Home Care, we have a vibrant team culture and are dedicated to our core values of Integrity, Caring, Accountability, Respect, and Excellence (ICARE). We believe that by working together, we can do more as we make a positive difference in the lives of seniors and their families.

Top 4 Reasons Why Our Employees Choose Complete Home Care:

1. Our team is passionate and dedicated to providing the highest quality care to our Seniors.

2. We foster collaboration, open communication, mutual respect, and a sense of belonging to create a supportive work environment.

3. Our benefits are designed with you in mind, including 401k, life insurance, and health insurance.

4. Our Career Growth Paths support and offer opportunities for career advancement in the field and in the office.

General Summary

The Director of Clinical Services provides hands-on clinical and operational leadership to ensure the delivery of high-quality, compliant, and patient-centered private duty skilled and non-skilled care within a growth-focused, for-profit organization. This role oversees clinical operations, regulatory compliance, quality outcomes, and clinician performance while remaining actively involved in patient care through Start of Care assessments, supervisory visits, and ongoing clinical oversight to support safe, timely, and effective service delivery.

Bringing an entrepreneurial mindset, the Director of Clinical Services collaborates closely with operations, recruitment, and organizational leadership to drive census growth, enhance clinical efficiency, and support sustainable business performance without compromising clinical excellence. Through direct clinical engagement, strong business acumen, and commitment to exceptional outcomes, this role strengthens patient satisfaction, staff engagement, and overall organizational success.

Requirements

Key Responsibilities & Skills

Clinical Leadership & HandsOn Care

• Proven ability to provide hands-on clinical leadership in a private duty skilled and nonskilled setting
• Experience conducting Start of Care (SOC) visits, supervisory visits, and ongoing clinical assessments
• Strong clinical judgment with the ability to intervene, problem solve, and support complex patient cases
• Commitment to evidence-based practice, patient safety, and high-quality outcomes

Regulatory Compliance & Quality Oversight

• Knowledge of state and federal home care regulations, payer requirements, and accreditation standards
• Experience with clinical documentation review, care plan development, and survey readiness
• Skilled in identifying trends, mitigating risks, and maintaining compliance in a fast-paced environment

Staff Supervision, Development & Engagement

• Strong supervisory skills with experience mentoring, coaching, and evaluating clinical staff
• Ability to support field staff through direct observation, education, and real-time feedback
• Effective collaborator with recruitment and operations to support onboarding, retention, care coordination and clinical competency
• Leadership style that promotes accountability, engagement, and professional growth

Entrepreneurial & Business Minded Approach

• Entrepreneurial mindset with an understanding of operating in a for profit private duty agency
• Ability to balance clinical excellence with business performance, efficiency, and growth objectives
• Comfortable supporting census growth, service expansion, and operational scalability
• Proactive, solution-oriented approach with a strong sense of ownership and accountability

Communication & Collaboration

• Excellent verbal and written communication skills with patients, families, clinicians, and leadership
• Ability to build trust and strong relationships across clinical and nonclinical teams
• Confident decision maker who can navigate competing priorities while maintaining a patient centered focus

Organizational & Operational Skills

• Highly organized with strong time management and prioritization skills
• Ability to manage both field-based clinical responsibilities and administrative leadership duties
• Comfortably working in a dynamic, growth-oriented environment requiring flexibility and adaptability

Required Qualifications

• Active RN license (FL)
• Minimum 2–3 years of clinical experience, preferably in home care or private duty
• Prior supervisory or leadership experience
• Strong knowledge of home-care regulations and clinical best practices
• Excellent communication, organizational, and critical-thinking skills
• Proficiency with electronic health records (EHR)

Work Environment

• Full-time position with occasional on-call responsibilities
• Combination of office-based work, field visits, and remote communication
• Fast-paced environment requiring flexibility and strong decision-making