Apprentice. IT. Development Program

## What you’ll do:

• Create & Monitor operational dashboards and KPI reports.
• Analyze trends and provide actionable insights.
• Support monthly and quarterly business reviews.
• Create newsletters and awareness campaigns.
• Develop content for Viva Engage, SharePoint, and Microsoft 365 platforms.
• Design infographics, success stories, and adoption communications.
• Coordinate DEX community events and communications.
• Create and maintain knowledge articles and user guides.
• Support knowledge governance and quality audits.
• Monitor content effectiveness and user engagement.
• Help develop training materials and learning content.
• Maintain DEX documentation repositories.
• Track action items, risks, dependencies, and milestones.
• Prepare sprint metrics and delivery reports.
• Track automation opportunities and business outcomes.
• Create AI success story communications.
• Prepare adoption and value realization reports.
• Assist with employee awareness and enablement campaigns.
• Support employee feedback and experience initiatives.
• Assist with DEX surveys and sentiment reporting.
• Track adoption of digital workplace solutions.
• Maintain action logs and improvement plans.

## Qualifications:

## Skills: