(USA) Manager, Technology Operations

Position Summary...

What you'll do...

Role summary:
The Manager, Technology Operations leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. This role ensures effective program management through risk assessment, financial oversight, and stakeholder communication. By coordinating cross-functional teams and monitoring progress against milestones, the manager drives operational excellence and accountability. The position requires strong organizational strategy, influencing skills, and a focus on continuous improvement to support business priorities. This leadership role fosters collaboration, promotes integrity, and advances technology initiatives that deliver measurable business results.
About the team:
The team is dedicated to delivering affordable, highly discounted labels to marketplace sellers who fulfill orders independently. They apply strong program and project management practices to align multiple initiatives with strategic goals. By leveraging financial management, stakeholder communication, and data analysis, the team ensures operational efficiency and accountability. Their focus includes risk assessment, resource planning, and continuous monitoring to maintain program health. Collaborating across functions, they drive results that support marketplace sellers’ success while maintaining cost-effective operations and fostering a culture of excellence and integrity.
What you'll do:

• Define and manage multiple medium to high-complexity technology projects aligned with strategic objectives.
• Develop and maintain accountability matrices, assigning responsibilities and milestones for program modules.
• Assess resource requirements and identify risks, implementing corrective actions to ensure project success.
• Monitor project progress against schedules and budgets, leading cross-functional meetings to address issues and dependencies.
• Communicate program status and financial performance to stakeholders through structured reporting.
• Build consensus among teams and stakeholders by presenting data-driven recommendations and facilitating collaboration.
• Support continuous improvement by promoting adaptability and leveraging new tools and methodologies.

What you'll bring:

• Proven expertise in program and project management, including planning, estimation, monitoring, and control of medium to high-complexity technology initiatives.
• Strong financial management skills with experience in budgeting, cost monitoring, and governance to ensure project success.
• Excellent stakeholder communication and influencing abilities to build consensus and drive alignment across cross-functional teams.
• Solid understanding of business operations, KPIs, and technology landscape to align projects with organizational strategy.
• Demonstrated leadership in managing teams, fostering accountability, and promoting continuous improvement and learning.
• Proficient in data analysis and organizational strategy to support decision-making and operational excellence.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00
Sunnyvale, California US-11807: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.