Director of Commercial Strategy

DIRECTOR OF COMMERCIAL STRATEGY
Luxury Hotel • Santiago, Chile • US $8,000 gross per month + Housing Allowance + Benefits

 

ABOUT THE ROLE
We are searching for a Director of Commercial Strategy for a luxury hotel in Santiago, Chile. This is a senior leadership role responsible for driving the hotel's overall commercial performance across sales, revenue management, marketing, and distribution. Reporting to the General Manager, the Director of Commercial Strategy will develop and execute the annual commercial strategy, lead high-performing commercial teams, and ensure sustained revenue growth and strong brand positioning in the market.

 

• Lead the development, implementation, and execution of the hotel's annual commercial strategy across all revenue-generating functions
• Define and execute the hotel's sales strategy in line with business objectives and luxury brand positioning
• Partner with the Director of Revenue to establish the strategic direction of the business, balancing financial goals and managing all sales segments
• Ensure commercial strategies are aligned with revenue management and effectively communicated to sales, marketing, and operations teams
• Adjust strategies dynamically as market conditions evolve, maintaining a competitive commercial edge
• Develop the hotel's MICE, corporate, and leisure segments, with strong knowledge of global distribution channels
• Represent the hotel at international trade fairs, sales events, and in strategic markets
• Coach and develop the commercial team, setting clear objectives and holding the team accountable for results
• Prepare and manage the annual commercial budget and marketing plan

 

• Minimum 7+ years of experience in senior commercial roles within luxury international hotel brands
• Proven leadership of high-performance commercial teams with strong results in sales, revenue, and strategic management
• Deep knowledge of MICE, corporate, and leisure segments as well as global distribution channels
• Advanced proficiency in hotel systems such as Opera and Delphi; strong analytical and financial skills, including forecasting and revenue analysis
• International experience — having worked in multiple countries is highly valued
• Advanced proficiency in English and Spanish is required; an additional language is an advantage
• Availability to relocate to Santiago, Chile, and travel frequently for fairs, events, and strategic markets
• Empathetic, humble, and service-oriented leadership style with cultural sensitivity
• Degree in Hospitality, Business Administration, Commercial Engineering, Marketing, or a related field

 

• US $8,000 gross per month + housing allowance
• Performance bonus based on objectives; salary reviewed every six months per CPI
• Benefits Package