Director Inclusion - Data, Insights & Operations

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The People, Culture and Talent team helps shape the experiences that support our people, our culture and our workplace so we can help make our clients’ ambitions a reality.  As Director, Inclusion - Data, Insights and Operations, you’ll lead the data, reporting, financial management and business operations activities that support the execution of CIBC’s enterprise Inclusion strategy. You’ll build and manage analytics, dashboards, scorecards and performance measures that help leaders understand progress, identify opportunities and make informed decisions. You’ll partner across Human Resources and business teams to translate workforce and portfolio data into clear, actionable insights and reporting. You’ll also oversee budget planning and financial management for the Inclusion portfolio, strengthen reporting routines and controls, and drive continuous improvement. In this leadership role, you’ll help create a more integrated, measurable and effective approach to advancing inclusion across the enterprise.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

 

How you'll succeed

• Lead analytics and reporting - Develop, implement and manage Inclusion analytics, dashboards, scorecards and key performance indicators that measure progress against enterprise priorities and commitments.
• Generate actionable insights - Translate workforce, demographic and portfolio data into clear trends, risks and opportunities, and provide recommendations that support decision-making and continuous improvement.
• Strengthen operational excellence - Establish and maintain reporting routines, planning mechanisms, controls and governance practices that support consistent execution, accountability and effective delivery across the Inclusion portfolio.
• Manage financial performance - Lead budget administration, forecasting, expense tracking, reconciliations and reporting for the Inclusion portfolio, ensuring strong financial discipline and alignment with business priorities.
• Collaborate across partners - Work closely with Human Resources, Legal, Environmental, Social and Governance (ESG), and business leaders to support reporting requirements, submissions, planning activities and enterprise priorities.
• Lead and develop the team - Provide caring, accountable leadership that inspires strong performance, builds team capability and supports an inclusive, high-performing environment.

Who you are

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• You look beyond the moment. You think strategically and can translate long-term priorities into practical action plans, measurable outcomes and sustainable change across the bank. 
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You are a caring and accountable leader. You have experience developing and implementing strategic team goals. You have experience coaching employees and inspiring successful team performance.
• You can demonstrate experience in analytics, reporting, key performance indicator development, financial management, budget forecasting, and executive-level presentation development.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Advisory Services, Diversity and Inclusion (D&I), Human Resources (HR), Recruiting, Stakeholder Relationship Management, Talent Management