Senior Client Executive, Employee Benefits

The Senior Client Executive will act as the people risk adviser to our corporate, commercial and mid-market client portfolio, providing total client management from relationship building, advisory services and claims advocacy. You will be the subject matter expert for the health and benefits insurance sector and will work closely with business development, placement, underwriter, and claims teams to grow and retain key accounts.

We will count on you to:

• Act as the people risk adviser and SME for the Corporate, Commercial and mid-market client portfolio, building and maintaining strong relationships with clients and sector stakeholders

• Deliver total client management including relationship building, customer service, advisory support, renewal processing and claims advocacy

• Proactively identify and develop revenue opportunities within the portfolio in conjunction with the business development team and consistently meet retention and revenue targets

• Deliver training to large groups of people as and when required at client induction programs

• Manage large or complex claims, assist in negotiating equitable settlements and advocate between client and insurer

• Own administration and technical workflows including policy installation, enrolment data capture, annual pricing renewals, insurance manuals, system records and reporting while ensuring compliance with company procedures and Errors and Omissions requirements

What you need to have:

• Level 5 Accreditation – Life & Health, or actively working towards completion

• Background in life and health employee benefits with strong product knowledge and a customer-centric focus

• Strong written and verbal presentation skills, high attention to detail and the ability to manage competing priorities within a team environment

• Commitment to complete all required online training modules for MMC and subsidiaries and to adhere to professional standards and compliance processes

What makes you stand out:

• Established client‑facing experience and sector networks that demonstrate resilience, empathy, clear boundary‑setting and strong stakeholder management

• Deep sector knowledge and practical expertise that enable you to hit the ground running

• Growth‑mindset with a proactive, can‑do approach to identifying opportunities and driving measurable outcomes

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Applications can be considered from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment