Quality and Improvement Officer

Job Description:

• Excellent benefits including salary packaging
• Full time, fixed term position available until October, 2027
• Position open to multiple disciplines

About the Role
The Access Correctional and Imaging (A&I) Quality and Improvement Officer is dedicated to optimizing the efficiency and effectiveness of the A&I Directorate by building enhanced capabilities in service planning, stakeholder engagement, and data analytics.

This strategic role is central to delivering exceptional patient care and advancing organizational excellence.

• Lead Problem-Solving & Project Management: Provide dedicated problem-solving and project management support at both program and departmental levels to drive quality and improvement initiatives.
• Align Initiatives with Strategic Goals: Collaborate with local Audit & Improvement committees to ensure that all quality and improvement projects align with organizational strategic plans, key performance indicators (KPIs), and quality standards.
• Strengthen Service Planning & Quality Assurance: Work closely with Senior Management to improve service planning and quality assurance by building stronger connections with the Quality and Continuous Improvement departments.
• Cultivate a Culture of Improvement: Foster a culture of continuous improvement across the Access and Imaging workforce by enhancing capabilities and promoting best practices.
• Enhance Data Reporting & Analytics: Improve data reporting and monitoring by serving as a liaison with the Decision Support Unit (DSU) to ensure accurate and timely data-driven decision-making.

This position is open to all qualified applicants across:

• Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2024 – 2028 or its successor (Enterprise Agreement).
• Allied health professionals/ (Victorian public health sector) Single Interest enterprise agreement 2021 - 2026 or its successor Classifications for this position will range depending on discipline
• Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 or its successor

Your Contribution

• Experience in project management or continuous improvement
• Strong interpersonal skills, including analytic skills, particularly in the areas of clinical and project management and analysis
• Strong and well-developed project management, and/or planning and organizational skills
• Current National criminal history check, or willing to obtain

What we Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged. Full-time employment comes with a monthly Accrued Day Off (additional day off per month!)
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement
• Flexible working arrangements including

About Access and Demand

The Access and Imaging Directorate plays a critical role in supporting the hospital's operational flow by ensuring timely access to acute inpatient beds, diagnostic imaging, and interventional procedures. This directorate also delivers both admitted and non-admitted specialist services across the Medical and Emergency, Surgical, and Specialist programs, which encompass a complex array of national, state-wide, and local clinical services.

Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application
Please attach your resume and cover letter to your application.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunizations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.

If you would like a copy of the Position Description, please contact [email protected] and include the JRnumber

*Respectfully no agencies*

Closing Date:

14 November 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct