Marketing Strategy & Operations Consultant (Associate Manager)

Our client is seeking a Marketing Strategy & Operations Consultant (Associate Manager) to drive operational excellence and strategic execution across marketing and creative initiatives. This role offers the opportunity to own complex, multi-workstream programs, design scalable operating models, and lead cross-functional teams in a fast-paced, innovation-focused environment.

Responsibilities & Qualifications

• Translate leadership priorities into integrated operating plans, timelines, and success metrics; own execution from planning through delivery
• Design, implement, and evolve scalable operating models, workflows, and processes that support growing business complexity
• Build and maintain dashboards, trackers, templates, and documentation to ensure operational clarity and stakeholder alignment
• Lead adoption and responsible implementation of AI across strategy and operations; identify and drive high-impact AI use cases
• Own performance tracking and reporting across initiatives, including OKRs, KPIs, and program health metrics
• Lead cross-functional collaboration across marketing, creative, analytics, and delivery teams to ensure seamless execution and alignment
• Serve as senior operational partner on complex client initiatives, providing guidance to Associate Managers and supporting business development through scoping and proposal work
• Coach and mentor team members while maintaining accountability for program quality and stakeholder satisfaction

Requirements

• 7–10 years of experience in marketing operations, program management, or strategy consulting roles
• Demonstrated expertise in strategy development, process improvement, and operating model design
• Proven proficiency with AI tools and frameworks; experience implementing AI solutions in business operations
• Strong cross-functional leadership skills with experience collaborating across marketing, creative, analytics, and technical teams
• Experience building dashboards, frameworks, and reporting mechanisms; fluency with OKRs and KPIs and performance tracking
• Excellent project scoping, planning, and stakeholder management capabilities with strong written and verbal communication skills
• Client delivery and account management experience, with ability to manage complex initiatives and ensure operational clarity
• Track record of identifying and implementing process improvements that drive operational efficiency and business impact