Overview

Delivery Manager

📍 Location: Kolkata/Hyderabad 🏢 Work Arrangement: Hybrid – 2 days per week in the office

About the Role

We're looking for a results-driven and collaborative Delivery Manager to take end-to-end accountability for the delivery of a small to moderately complex product line or work stream. In this role, you'll partner closely with Product Engineering and cross-functional stakeholders to ensure delivery plans are well-defined, progress is transparent, and outcomes are achieved predictably and with quality.

You'll bring a strong command of Agile and DevOps principles to drive delivery excellence, foster cross-team collaboration, and enable continuous improvement. If you're someone who thrives on creating clarity in complexity, championing accountability, and keeping teams focused on outcomes, we'd love to hear from you.

Your Role Responsibilities? Here's What You'll Do.

• Partner with Product and Engineering leadership to provide delivery insights — including capacity, predictability, and risk — that support the creation of realistic delivery plans aligned to business goals; maintain delivery alignment by monitoring team commitments and surfacing risks and dependencies early.
• Provide visibility into delivery progress, risks, and outcomes through structured reporting and stakeholder communication, ensuring leadership and cross-functional partners remain informed and aligned at all times.
• Proactively identify and communicate risks and impediments, facilitating resolution and escalating when needed to protect delivery outcomes and maintain forward momentum.
• Ensure delivery activities align to required SDLC, quality, security, and compliance standards by providing visibility, coordination, and readiness checks that support efficient and predictable delivery.
• Champion continuous improvement by identifying process enhancements that increase predictability, quality, and team engagement; facilitate cross-team alignment discussions related to dependencies, risks, and delivery plans.
• Partner with Product leadership to align backlog priorities with delivery capacity, drive accountability for outcomes, and foster a culture of ownership, transparency, and results within the delivery organization.

Technology Tools

• Jira
• TFS (Team Foundation Server)
• CI/CD Pipelines
• Agile & DevOps Delivery Tools

Role Essentials

• Bachelor's degree or equivalent experience, with demonstrated experience leading delivery in a software or technology environment.
• Strong understanding of Agile, Lean, and DevOps delivery models, with Agile certification(s) and/or proven experience in Agile delivery environments.
• Excellent communication and influencing skills, with the ability to engage and align leadership and stakeholders across all levels of the organization.
• Strong analytical and organizational skills with experience managing delivery scope, dependencies, and timelines in complex, fast-paced environments.
• Working knowledge of SDLC and compliance processes, with familiarity with CI/CD pipelines and modern delivery tools such as Jira or TFS; up to 10% travel time required.

What We'd Like to See

• Demonstrated proficiency with facilitation and influencing others, with strong project management skills and the ability to lead delivery efforts with minimal oversight.
• Good analytical skills to define and refine the release process from planning through to software distribution.
• Ability to use original thinking to translate delivery goals into new ideas and well-designed solutions.
• Self-motivated with strong attention to detail and the ability to manage multiple projects to completion with appropriate oversight.
• Excellent collaborative skills applied successfully within teams and across the organization, paired with a professional demeanor and strong written and verbal communication abilities.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

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About Hyland Life

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.