- Location
- Colombo, Western
- Workplace
- Remote
- Type
- Full-time
- Department
- Marketing
- Seniority
- Manager
- Closing date
- Today
- Source
- ApplyToJob
Description
We help dental, medical, and healthcare practices across North America grow through SEO, websites, social media, and paid advertising.
As a Marketing Success Manager, you own both the client relationship and the marketing results behind it. You'll manage a portfolio of practice owners, lead their strategy and review meetings, keep their campaigns performing, and be the reason they renew and grow with us. It's a role that blends account management with real accountability for ROI.
As a Marketing Success Manager, you own both the client relationship and the marketing results behind it. You'll manage a portfolio of practice owners, lead their strategy and review meetings, keep their campaigns performing, and be the reason they renew and grow with us. It's a role that blends account management with real accountability for ROI.
Job Responsibilities
- Act as the dedicated point of contact for your portfolio, building long-term, trusted relationships.
- Lead review and strategy meetings; drive retention, renewals, and satisfaction, and spot churn risk early.
- Track campaign performance across SEO, website, social, reputation, and paid ads, and push for better ROI.
- Turn marketing data into clear business value — more leads, more new patients, more revenue.
- Present results in plain language and manage expectations with professionalism and empathy.
- Bridge clients and Ekwa's specialist teams so deliverables stay aligned to client goals.
- Identify opportunities to grow accounts through services that genuinely benefit the client.
Qualifications & Requirements
- Degree in Marketing, Business, Communications, or equivalent experience.
- 1+ years in client success, account management, or digital marketing — agency experience preferred.
- Working knowledge of SEO, websites, social media, online reputation, and paid advertising.
- Confidence with performance data and marketing analytics tools.
- Excellent spoken and written English and a strong presence on calls with North American clients.
- Organised, proactive, and able to run multiple accounts at once.
- Healthcare, dental, or professional-services client experience is an advantage.
Work Hours & Expectations
- Since we deal with US clients, you are expected to work 8 hours a day, between 6.30 PM and 5.30 AM (this is non-negotiable).
- *Note: Working 8 hours a day is a must.
- You must work additional hours based on requirements (if needed only)
- You must be 100% committed to completing your work according to the given deadlines.
Benefits:
- WFH - Work from the comfort of your own home.
- EPF/ETF - Each employee should enroll in the EPF/ ETF as per the Sri Lankan labor law
- Legitimate work-at-home company - Bizycorp adheres to the Sri Lankan Shop and Office Act.
- Remuneration - Starting from 110,000 LKR (Inclusive of Basic + Fixed allowances). You will be eligible for a probation confirmation increment after 06 months. (Conditions apply).
- More Benefits - Paid Leave, Selected Professional Training & Certification programs, Annual Rewards - Based on performance and role. (Conditions Apply) plus many more.
- You will get exposure to international clients and opportunities for growth and knowledge in the marketing field.
- You will be part of a diverse team of 250+ employees who come from multiple cultures and backgrounds worldwide, including Sri Lanka, Pakistan, the United States, and Canada.
**We do not offer part-time roles, so only apply if you are serious about committing to our company full-time.
Skills
SEO