- Salary
- £30k – £35k/yr
- Workplace
- Remote
- Type
- Full-time
- Department
- Engineering
- Seniority
- Senior
- Closing date
- Today
- Source
- Vincere
Description
- Own issues and deal directly with customers – senior escalation point
- Spec talks about 2 first line anaysts
- Talk of project work
- Off all next week
- MSP – external support
- It’s done remotely – its more technical than password resets
- It will require technical
- Small team – frontline is goin through staff changes – bit of a reduction in staff
- Role is backfilling someone who was dismieed
- Senior service desk – is 3, this will be the 4th
- No first line analyst – might grow
- There are resolver groups – first point of contact
- Escalate to infrastructure team if needed
- Customers are similar SAP B1
- 3 days in the office, 2 days at home. Might change and reduce the office
- Georgia is flexible working from home
- Parking is fine, is near the train station
- Near Handforth village
- Ok with IT
- M365 is a big one – what’s your experience – it’s more than resetting passwords
- Windows Server
- Backup technologies
- 2 sift – 8am – 4:30pm, 9:30am – 6pm
- £30k - £35k (+ out of hours pretty generous)
- Fit in with the team – friendly and keen to grow
- Would come in at lower
- Back on the 2nd September
- Ok with branded advert
|
Phil Lillicrapp Talent Acquisition Delivery Manager Book a call with me here
|