Process Automation Developer

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Process Automation Developer is responsible for the development and support of technical automation solutions. These automation solutions streamline manual processes, improve operational efficiency, and reduce compliance risk.

Job Responsibilities

• Develops and supports technical automation solutions, using a variety of methods, tools, and platforms.

• Continuously improves and refines existing automation solutions, identifying opportunities for optimization and increased efficiency.

• Provides technical support and troubleshooting assistance to team members as needed.

• Executes assigned automation tasks and projects independently once scoped by an Engineer.

Collaboration & Communication

• Collaborates with Engineers, Business Process Analysts, and other technical resources to clarify project requirements and develop appropriate solutions.

• Actively participates in team meetings, project discussions, and knowledge-sharing sessions, contributing to a collaborative and supportive work environment.

• Escalates process gaps, ambiguous requirements, or blockers to an Engineer.

• Provides guidance to junior team members and peers.

US Citizenship and the ability to obtain a 6C Federal security clearance are required for this role.

Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes a 24/16 hour (in-office/work-from-home) split for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.

At this time, we are unable to consider candidates that reside in these states: Alabama, California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Michigan, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington.

Starting Annual Salary Range for this role is $65k - $75k

Education

• Four-year college degree preferred or equivalent practical experience.

Experience

• 1+ years of development experience in Python.

• 1+ years of experience working with front- or back-end data environments, data pipelines, ETL/ELT processes, and/or data analytics.

Competencies - Skills/Knowledge/Abilities

• Proficient Python programming and critical thinking skills, with a strong desire to learn and grow in process automation and optimization.

• Working knowledge of automation tools and platforms, such as SQL, the Microsoft Office suite, and AI tooling.

• Consistent application of software development lifecycles, development best practices, and Kanban methodologies.

• Experience with APIs, databases, and other back-end data environments.

• Aptitude for building and deploying automation solutions based on project requirements and timelines.

• Active collaboration with team members during the planning process to understand and refine project scope and objectives.

• Adaptable and flexible within an agile environment, adjusting to shifting circumstances, tasks, and personnel.

• Proficiency in testing solutions, ensuring functionality and data integrity align with business requirements and deadlines.

• Adherence to review processes for all code written and a continual drive for improvement in the delivery of solutions.

• Commitment to human-in-the-loop review practices, including thoughtful oversight of AI-assisted documentation, development, and testing outputs.

• Effective verbal and written communication skills with the capacity to engage diverse audiences, including technical and non-technical stakeholders.

• Solid multitasking, interpersonal, and analytical skills.

• Capacity to work effectively both independently and as part of a collaborative team.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.  

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected].

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring