Product Manager I - Shared Services

Overview

As we continue to build our team in support of our vision to be the world’s best and most trusted mobility company, Enterprise Fleet Management is excited to announce the opportunity for a Product Manager I!

 

Join a team working on what the future of Enterprise Fleet Management looks like! As a Product Manager, you will have the opportunity to partner with corporate stakeholders and operations to develop products and capabilities needed to deliver elevated customer and operational experiences. You will also support a variety of efforts aimed to eliminate customer and employee pain points and provide new capabilities that will grow the business and improve operational efficiencies.  In general, Product Managers are responsible for leading product development efforts through the design, build, launch, and monitor stages while ensuring business strategies and objectives are achieved.  This role will analyze the competitive landscape, manage product strategy and roadmaps, and monitor product performance. The Product Manager will also be responsible for establishing effective partnerships across all departments including various Business teams, IT, Digital, and more.

 

This role will support EFM's Shared Services products, including financial and operational technology solutions supporting client billing, accounts receivable, accounts payable, general accounting, online bill pay, and banking integrations. This role will be responsible for driving product strategy, prioritization, and execution across complex financial systems that enable client billing, financial reporting, transaction processing, banking connectivity, accounting operations, and business process automation. If you enjoy solving complex business challenges, translating stakeholder needs into impactful solutions, and communicating effectively with audiences ranging from end users and developers to executive leadership, this is an exciting opportunity to help shape the future of critical financial platforms and business processes.

 

This position is full time and requires normal business working hours of Monday through Friday 8 a.m. to 5 p.m. This role is based in St. Louis working out of both our Lakeside campus in Maryland Heights, MO, and our Corporate Campus in Clayton, MO, and is eligible for a hybrid schedule.

 

Enterprise Fleet Management offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more! 

 

Company Overview 

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 800,000 vehicles and growing at 5 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people.  We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

Responsibilities

• Thoroughly understand and advocate for solutions to customers’ problems as well as the business's goals and objectives, representing that point of view on a day-to-day basis
• Own defining the problem that is to be solved; Develop and communicate business cases, vision and strategy to stakeholders, ensuring alignment with company strategies and goals  
• Collaborate with Product Strategy and Development, Digital Product, Customer Experience, and User Experience to define and prioritize the product road map  
• Own the selection and prioritization of product enhancements; Ensure requests and appropriate feedback are seamlessly integrated into the product road map and development processes by playing a key role in development efforts including planning, refinement, user acceptance testing, retrospectives, sprints and scrums  
• Manage the implementation of product development projects with internal teams and third-party vendors to ensure successful completion within appropriate budget guidelines and project timeline; Develop product line communications and drive engagement  
• Develop and curate new ideas, determine which ideas will achieve critical objectives and should be promoted into features, and communicate the status back to stakeholders  
• Review new and existing product specifications to ensure the scope of the current and future product meets strategic objectives, ensuring commercial viability  
• Confirm completion of product development and determine readiness for market launch, ensuring delivery of well aligned, high value solutions through use of product life cycle and agile development methodologies  
• Monitor key performance indicators for the product against industry leading benchmarks  
• Obtain market information by performing primary research with field operations and other business partners as well as reviewing secondary research materials; Identify needs by talking to customers, monitoring feedback from various listening tools and collaborating with cross-functional business partners  
• Analyze and define market and competitive conditions; Stay up-to-date on new technologies to best serve Product Development goals  
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies  
• Serving as a Product Management partner for both off-the-shelf and/or internally developed Enterprise applications (e.g., PeopleSoft, Coupa, and Xactly), with emphasis on accounting functions and financial systems
• Assessing and managing upstream and downstream impacts of application changes on connected applications and platforms such as the Enterprise Data Warehouse, EDGE, and ECM
• Embed with cross‑functional project teams to represent Shared Services product interests and integration requirements
• Coordinate closely with other Product Managers within and across the EFM product portfolio to align roadmaps, communicate changes, and resolve cross‑product dependencies

Qualifications

Required:

• Must reside in the St. Louis Metropolitan Area
• Must have a Bachelor's degree
• Must have a minimum of 4 years experience as a Product Owner/Manager, Product Development Manager, Technical Project Manager, Business Analyst or equivalent
• Proven ability to craft and deliver impactful presentations tailored to diverse audiences
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must have the ability to meet all work from home technical requirements

Strongly Preferred:

• Familiarity with EFM’s finance and accounting suite of products, including PeopleSoft, Coupa, and Xactly. Experience with client billing, accounts receivable, and accounts payable functions is a plus.
• Familiarity with integration points between data platforms, financial systems, and their dependent applications
• Experience supporting internally-developed tools and custom integrations
• Experience in collaborating with IT teams to design and deliver data-driven solutions that balance user experience, performance, and cost.
• Strong communication skills to explain back-end concepts to non-technical audiences
• Ability to form partnerships and work collaboratively across Product Management, IT, UI/UX, and business teams

Competency Based: 

• Ethics and Values
• Results-Oriented
• Working with a Team
• Planning and Organizing
• Analyzing
• Communication
• Flexibility

Work from Home (WFH) Requirements:

• Must have reliable and consistent high-speed Internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required.  Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)