Senior Sales Effectiveness Analyst

POSITION SUMMARY: The Senior Sales Effectiveness Analyst drives the optimization of sales processes, systems, tools, and business capabilities that support sales effectiveness, operational efficiency, and business growth. The incumbent partners with cross-functional stakeholders to analyze business needs, develop and implement solutions, support operational activities, and deliver insights that enable strategic and tactical decision-making. The Senior Sales Effectiveness Analyst manages the full lifecycle of business capabilities while serving as a key liaison between strategy, operations, technology, and analytics to drive successful execution and continuous improvement across the sales organization.

PRINCIPAL RESPONSIBILITIES: 

• Support innovation, process adoption, compliance, and continuous improvement across business processes, tools, technologies, and programs that promote operational efficiency, business growth, and successful execution across the Sales ecosystem.

• Gather, analyze, and interpret data from multiple sources to develop business insights, define requirements, monitor key performance indicators, and support strategic and tactical decision-making.

• Facilitate working sessions with business stakeholders and leadership to review findings, identify opportunities, and align on priorities and recommendations.

• Serve as a product owner and subject matter expert for assigned processes, products, applications, or programs.

• Partner with cross-functional stakeholders to define requirements, coordinate enhancements, support solution delivery, and ensure business objectives and end-user needs are effectively addressed.

• Reviews business processes, systems, applications, and performance metrics to identify trends, opportunities, risks, and insights that support operational effectiveness and business outcomes.

• Develop reporting, analysis, forecasts, and business insights that support operational reviews, strategic initiatives, performance management, and leadership decision-making.

• Lead and support initiatives across the project and product lifecycle by coordinating stakeholders, facilitating working sessions, communicating status and recommendations, aligning priorities, and driving execution of business objectives across the Sales ecosystem.

• Support testing, deployment, training, adoption, and continuous improvement activities to help ensure successful delivery, user readiness, and realization of business value.

• Demonstrate professionalism, accountability, collaboration, and sound judgment while building effective working relationships across teams and stakeholder groups.

• Partner with business stakeholders and technology teams to identify opportunities, define requirements, support issue resolution, document enhancements, and coordinate prioritization activities that improve business processes, products, and applications.

• Serve as a liaison between business stakeholders and technology teams to help translate business needs into scalable solutions that support operational and strategic objectives.

• Perform other job-related duties as assigned or apparent.

KNOWLEDGE SKILLS AND ABILITIES:

• Ability to analyze and interpret complex business, operational, technical, and regulatory information and effectively communicate recommendations and solutions to stakeholders across all levels of the organization.

• Ability to manage multiple priorities, adapt to changing business needs, and collaborate effectively across teams and stakeholder groups. Strong presentation, facilitation, written, and verbal communication skills, including the ability to develop leadership-ready materials and communicate complex concepts clearly and effectively.

• Excellent analytical, problem-solving, and critical-thinking skills, combined with strong business, operational, and sales acumen.

• Working knowledge of sales processes, customer relationship management platforms, business systems, and related technologies that support sales effectiveness and business growth.

• Ability to partner with cross-functional stakeholders to define business needs, evaluate opportunities, and support the delivery of effective business solutions.

QUALIFICATIONS:

• Experience supporting customer relationship management platforms, sales operations, reporting, analytics, or related business processes.

• Salesforce, Project Management, Business Analysis, Product Management, or related professional certification.

• Experience gathering and documenting business requirements to support process improvements, system enhancements, product development, or operational initiatives.

• Experience utilizing Agile, Traditional, or hybrid project and product delivery methodologies.

MINIMUM QUALIFICATIONS: 

• Minimum of 4 years of work experience with business systems, sales, or support roles.

• Proficient in customer relationship management, Microsoft Excel, Word, and PowerPoint, along with proficiency in other applications such as Sharepoint, Power BI, D365, EQAI, AESOP, and others.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO)

• Benefits: https://jobs.republicservices.com/us/en/about-us/benefits

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

 

 

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

• Safe: We protect the livelihoods of our colleagues and communities.
• Committed to Serve: We go above and beyond to exceed our customers’ expectations.
• Environmentally Responsible: We take action to improve our environment.
• Driven: We deliver results in the right way.
• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

Sustainability Innovation

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

RECENT RECOGNITION

• Barron’s 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Best-In-Class Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global