- Salary
- £34 – £44/hr
- Location
- Knoxville, TN
- Workplace
- Remote
- Type
- Full-time
- Seniority
- Manager
- Closing date
- 5 days ago
- Source
- GoHire
Description
OverviewWe are seeking a dedicated and dynamic individual to join our team at M3 Technology Group, Inc. In this vital position, you will be responsible for managing client accounts, ensuring satisfaction, and fostering long-term relationships with our customers.Key ResponsibilitiesDevelop and maintain strong relationships with clients to understand their needs and objectives.Act as the main point of contact for client inquiries and issues, providing timely solutions.Collaborate with internal teams to ensure the successful delivery of services and products.Monitor account performance and report on key metrics to clients and management.Identify opportunities for account growth and upsell additional services as appropriate.RequirementsProven experience in account management or related fields.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Proficient in CRM software and Microsoft Office Suite.Nice to haveExperience in the technology sector.Familiarity with project management tools.Ability to speak additional languages.