Payroll Analyst

About Us

Broadway Support Services is an affiliate company of one of the US's largest and most reputable debt settlement companies. We’re all about helping our customers through a tough financial time in their lives with education and individual customer service. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

Overview

 

The Payroll Analyst will support the timely and accurate execution of payroll operations for employees in the Dominican Republic. This role is responsible for preparing, reviewing, and maintaining payroll reports, time and attendance trackers, payroll claims, bonus reports, deductions, and employee termination trackers.

This position requires prior experience supporting payroll processes in the Dominican Republic, strong attention to detail, intermediate Excel skills, and the ability to handle confidential employee information with professionalism. The ideal candidate will be comfortable supporting employee-facing payroll inquiries and working in a fast-paced, high-volume environment.

 

 

Responsibilities

• Support bi-weekly payroll processing by preparing, reviewing, and maintaining payroll reports and trackers.
• Review and maintain employee time and attendance reports to support payroll accuracy and compliance.
• Prepare and deliver DR bonus reports for audit and payroll inclusion.
• Assist with payroll end-cycle activities and payroll claims reports.
• Manage cafeteria discount reports and related employee inquiries.
• Monitor and respond to inquiries from the payroll inbox.
• Provide employee support regarding pay, hours, cafeteria discounts, PA bonus, and other payroll-related questions.
• Coordinate with BHD for new hire bank account setup visits.
• Maintain vendor payment trackers and employee termination trackers.
• Prepare weekly, monthly, quarterly, and year-end payroll reports.
• Handle confidential payroll and employee information with discretion and professionalism.

Qualifications

Required

• At least 6 months of hands-on experience supporting payroll processes in the Dominican Republic; 1+ year preferred.
• Experience with local payroll practices, including payroll reports, timesheets, deductions, bonuses, night differential, ISR, severance, and employee payment inquiries.
• Intermediate Excel skills, including VLOOKUPs, pivot tables, formulas, and report management.
• Professional working English required; candidates should be able to understand and respond to payroll-related inquiries at all levels
• Strong organizational skills and attention to detail.
• Ability to provide professional customer service to employees and management regarding payroll-related inquiries.
• Ability to manage confidential information with discretion.
• Ability to work under pressure in a fast-paced environment.
• Strong work ethic, reliability, punctuality, and teamwork.

Prefered

• Bachelor’s degree in Accounting, Business Administration, Finance, Human Resources, or a related field preferred, but not required.
• Experience with time and attendance tracking or payroll systems, such as Dayforce, preferred.
• Previous experience in payroll, HR operations, finance operations, or employee services environment.

 

Benefits

Broadway Support Services is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

 

Our extensive benefits package includes:

• Law Benefits
• Private insurance
• Meal Subsidy
• Referral Program
• Transportation (Starting at 4:00 PM)
• Massive Growth Opportunities
• Continuous development
• Privileged location (City Center)
• Great Work Environment