Business Systems Analyst II

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary: Conducts and executes business process analyses and needs assessments in an effort to align information technology solutions with company initiatives. Writes, tests, and modifies programming codes as necessary.

Essential Duties and Responsibilities:

• Consults with key stakeholders to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
• Supports the identification, assessment, and resolution of complex business issues within designated areas of the organization.
• Identifies and prioritizes opportunities to optimize and streamline business systems processes by critically analyzing current workflows, identifying inefficiencies, and suggesting improvements to enhance performance and alignment with organizational objectives.
• Identifies, evaluates, and develops systems and procedures. Assists in the design and enhancement of business systems, utilizing analytical skills to propose improvements and customize solutions to better meet business needs.
• Writes, maintains, and tracks functional specifications for new and modified business systems. Documents system requirements and changes, ensuring all modifications are accurately reflected and communicated within project teams and to relevant stakeholders and evaluates the impact of these changes on existing systems and business processes.
• Participates in the delivery of system solutions.  Responsible for configuration, testing, deployment, and validation. Supports specific aspects of the solution delivery, ensuring that all configurations and implementations meet design specifications and business requirements, and coordinates with other teams to ensure smooth and effective system deployment and validation.
• Consults with and coordinates among team members to design, develop, and code programming systems and automated business systems. Involves leading sections of the development process, from initial design through coding, ensuring that solutions meet business needs and integrate smoothly with existing systems.
• Implements plans to test business and functional processes during system development and quality assurance testing including designing and executing complex test strategies and cases, actively participating in the troubleshooting and resolution of issues, and ensuring that the system meets all specified requirements.
• Develops, prepares, and conducts training on computer hardware and software usage.
• Tracks and documents changes to functional and business specifications, ensuring accurate updates are reflected in project documentation.  Identifies and logs discrepancies in specifications and ensures consistent version control across projects.
• Creates detailed user documentation, instructions, and procedures for assigned systems or projects. Works closely with business users to ensure documentation meets their needs and reflects the system’s functionality. Updates materials to reflect changes in system processes or business requirements.
• Develops, prepares, and conducts training sessions for personnel on computer hardware and software usage. Works with business users to identify training needs, create relevant content, and deliver training in both group and individual settings. Updates training materials to reflect new software features or hardware changes.

Knowledge, Skills and Abilities:

• Intermediate knowledge of applicable reporting and transactional applications
• Intermediate knowledge of Microsoft Office applications including Excel, Access, Word, Outlook and PowerPoint
• Intermediate knowledge of relational database and client-server concepts
• Basic mathematical skills
• Ability to analyze complex technical information
• Ability to learn new technology systems, methods and processes
• Ability to communicate effectively in written and verbal form
• Ability to research information, establish facts and draw valid conclusions
• Ability to reason, form concepts and recognize and solve problems
• Ability to comprehend and interpret information
• Ability to prepare reports and business correspondence
• Ability to show information in presentation or diagram form
• Ability to maintain confidentiality regarding sensitive information
• Ability to work flexible schedules including nights, weekends and holidays
• Ability to work on-call and flexible schedules including nights, weekends, and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications:

• Bachelor’s Degree in Information Security, Computer Science, or a related field, with three or more years of related experience in information security; or equivalent combination of experience and/or higher education required. 
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Physical Demands:

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Frequently required to sit for long periods of time.
• Frequently required to talk and hear.
• Occasionally required to use hands for reaching, touching or handling.
• Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to bend, kneel or squat.
• Occasionally required to stand or walk.
• Attendance at work is required.

Work Context and Environment:

• Work is generally performed in an office environment.
• Quiet to moderate noise level.

Ready to find your place? BGC is “A Career Where You Belong.” 

Brookshire Grocery Company strives to provide a safe, drug  and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.