Customer Support & Success Domain Expert - AI Model Training
Weekday AI
·Today
- Salary
- $55 – $80/hr
- Location
- United States · published
- Workplace
- Remote
- Type
- Full-time
- Department
- AI Training
- Source
- Workable
Description
This role is for one of our clients
Compensation: $55 - $80 per hour
Location: Remote (United States)
Employment Type: Full-Time
1. Role Overview
Join a leading AI lab's cutting-edge Generative AI (GenAI) team and contribute to the development and evaluation of advanced Large Language Models (LLMs). We are seeking experienced Customer Support, Customer Success, and Technical Onboarding professionals to bring their practical industry knowledge and operational expertise to AI model training.
In this role, you will work closely with research and engineering teams to improve how AI models understand, evaluate, and perform real-world customer support, customer success, and technical onboarding workflows. Your experience will help create high-quality training data, realistic business scenarios, and reliable evaluation frameworks.
This is a full-time commitment of 40 hours per week, with a W-2 employment arrangement. Selected professionals will have the opportunity to work directly with a leading AI lab as part of its extended workforce.