- Location
- Doha, Qatar
- Workplace
- Onsite
- Department
- Customer Service
- Source
- Keka
Description
Welcome to Your Next Adventure!We are looking for an IT Executive Specialist to support the configuration, testing, deployment readiness, and technical support of Snoonu Charge stations. The role will primarily focus on pre-deployment station configuration and technical readiness, while also providing technical assistance to the deployment team and supporting post-deployment troubleshooting.
What You’ll Get Your Hands On:- Configure, test, and validate Snoonu Charge stations for deployment, including network connectivity, MQTT configuration, security certificates, Station ID, server connection, and dashboard status.
- Ensure stations are deployment-ready by completing required technical checks and maintaining accurate records of configured and tested stations.
- Support the deployment team with technical setup, troubleshooting, and resolution of issues encountered during station installation and activation.
- Investigate and troubleshoot post-deployment technical issues, including offline stations, connectivity, power, and configuration issues, and support bringing affected stations back online.
- Identify the root cause of technical issues and coordinate resolution with IT, Operations, deployment teams, merchants, and relevant vendors where escalation is required.
- Support the configuration of a high volume of stations while maintaining accuracy, consistency, and timely completion of the configuration process.
The Magic You Bring:- Currently pursuing a degree/diploma in IT, Computer Science, Networking, Engineering, or a related field.
- Basic understanding of IT hardware, networking, and troubleshooting.
- Good problem-solving and analytical skills.
- Comfortable working with technical stations and configuration tools.
- Strong attention to detail and ability to follow technical SOPs and checklists.
- Good documentation, communication, and coordination skills.
- Ability to work systematically with a high volume of stations.
- Willingness to work on-site and occasionally support field deployments.
✨ Bonus Points if You Have:
- Basic knowledge of Wi-Fi/networking, IP addresses, MQTT, IoT stations, or technical support.
- Previous experience with station configuration or IT support is an advantage.
Inside Snoonu’s Universe:
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing:
To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
The Quest We’re On:
To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers:
Be Customer Obsessed: “Focus on the customer and all else will follow.”
Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
It's All About People: “Be a team player; together we are stronger.”Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”💼 Perks & Work-life Magic at Snoonu:
🌐 Remote & Global Vibes – Collaborate with a worldwide crew.
🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.
🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
🌺 Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Beyond the Code: Giving Back Matters
We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together
Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let’s make some tech magic together.
Stay in the loop—connect with us on LinkedIn!
Skills
AgileScrum