- Location
- Sao Paulo, Brazil
- Workplace
- Onsite
- Type
- Full-time
- Experience
- 2+ years
- Source
- Workday
Description
Overview
At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.
We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.
We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
At QIAGEN, every day is an opportunity to make a real-life impact.
Join us, grow with us, and together, let's shape the future of biological discovery.
About the opportunity
Join QIAGEN as a Field Applications Specialist and help customers get the best results from our molecular biology solutions. Combining scientific expertise with a strong customer focus, you will provide technical support, applications guidance, product training, troubleshooting, and instrument installations across the region. Drawing on your hands-on experience in molecular biology, NGS, PCR, nucleic acid extraction, and genomics, you will work closely with customers as well as our commercial, engineering, and global support teams. The role requires frequent travel and fluency in English, with an intermediate level of Spanish.
Your tasks include
- Delivering technical and application support to customers across the region by phone, email, remote channels, and on-site visits.
- Conducting instrument installations and providing engaging product and application training, both on-site and remotely.
- Troubleshooting instrument performance and technical issues in collaboration with engineering and service teams.
- Resolving application, assay, and kit performance issues and partnering with global support teams on complex cases.
- Advising commercial and tender teams on product selection, applications, and technical requirements.
- Building trusted customer relationships by providing clear scientific guidance and a high-quality support experience.
Your profile
- A bachelor’s degree in Biology, Biotechnology, Biomedicine, Pharmacy, or a related discipline, plus a master’s degree in Biological Sciences or a related field.
- At least 2 years of hands-on laboratory experience in a clinical or research environment; relevant master’s research experience can contribute toward this requirement.
- At least 2 years of experience in the life sciences or biotechnology industry.
- Strong theoretical and practical knowledge of cellular and molecular biology, particularly next-generation sequencing (NGS), nucleic acid extraction, conventional PCR, quantitative PCR (qPCR), and genomics.
- Fluent written and spoken English, combined with at least intermediate written and spoken Spanish.
- Willingness and ability to travel frequently, up to 50%, with a valid driver’s license (CNH).
- Experience using Salesforce or another CRM platform is an advantage.
What we offer
Bonus/Commission
Local benefits
Referral Program
Volunteer Day
Internal Academy (QIALearn)
Employee Assistance Program
Hybrid work (conditional to your role)
Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.