Professional Assistant

Are you an organized, detail-oriented professional who enjoys helping families navigate important transitions and access life-changing services?

Do you thrive in a role where strong communication, coordination, and customer service skills help create a positive experience for children, families, and referral partners?

Would you like to build a meaningful career supporting a mission-driven organization dedicated to optimizing the quality of life of individuals with autism?

As a Professional Assistant, you will provide administrative and coordination support across Admissions and Case Management services. You will play a critical role in supporting timely intake processing, maintaining accurate and confidential records, coordinating screenings and meetings, supporting family and referral-source communication, and ensuring an organized and responsive experience from initial inquiry through admission, transition, closure, or transfer to the appropriate service team.

This is an excellent opportunity for an individual who enjoys balancing customer service, organization, communication, and data management while helping families connect with services that can make a lasting difference in their lives.

What You Will Do As Professional Assistant

• You will manage inquiries, referrals, candidate records, and intake documentation while ensuring data remains accurate, complete, and up to date.
• You will coordinate screenings, interviews, tours, admission meetings, evaluations, and transition-related activities with families, school districts, agencies, and internal teams.
• You will support outreach efforts by communicating with families, referral sources, consultants, OPWDD representatives, and other stakeholders regarding the admissions process and next steps.
• You will maintain calendars, workflow systems, status trackers, meeting materials, and administrative processes that support efficient admissions and case management operations.
• You will prepare reports, summaries, correspondence, informational packets, and meeting documentation to support team decision-making and program operations.
• You will coordinate communication and information sharing among admissions, case management, educational, clinical, residential, finance, and support teams.
• You will maintain accurate student and candidate records while supporting record retention, authorizations, consent tracking, and records requests in accordance with agency requirements.
• You will support data integrity and reporting efforts through routine audits, record reconciliation, workflow monitoring, and ongoing quality assurance activities.
• You will help ensure that families, referral sources, and stakeholders experience a professional, responsive, and family-centered admissions and case management process.

What You Can Bring to the Team

• Strong organizational skills and exceptional attention to detail.
• Excellent written, verbal, and interpersonal communication abilities.
• A customer-service mindset and commitment to supporting families and stakeholders.
• The ability to manage multiple priorities while maintaining accuracy and professionalism.
• Strong problem-solving skills, follow-through, and sound judgment.
• A collaborative approach and ability to work effectively with diverse teams.
• A commitment to confidentiality, professionalism, and ethical conduct.
• Alignment with Anderson's mission, values, and Quality of Life philosophy.

The Qualifications We Seek

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Business, Human Services, Health Administration, Education, or a related field preferred.
• Administrative experience in admissions, intake, case management, education, healthcare, human services, or a related field preferred.
• Proficiency with Microsoft 365 applications, electronic records systems, databases, spreadsheets, and virtual meeting platforms.
• Strong organization, communication, customer service, and recordkeeping skills.

In Addition, We Expect That You

• Maintain confidentiality and comply with all privacy, records-retention, and information-security requirements.
• Demonstrate professionalism, accountability, fairness, and respect in all interactions.
• Support effective communication and collaboration across departments and service areas.
• Follow agency policies, procedures, communication standards, and training requirements.
• Exercise sound judgment and appropriately refer questions regarding eligibility, placement, funding, clinical matters, and admissions decisions to authorized staff.

Anderson's QUALITY OF LIFE Expectation:
To actively support Anderson's mission by promoting and enhancing the quality of life (QofL) of the individuals we serve through thoughtful, comprehensive, and person-centered practices.

A Benefits Package Designed to Optimize YOUR Quality of Life Too:

• Up to 6 weeks of paid time off (starting in your first year!)
• 403(b) retirement plan with employer match and annual contribution
• Comprehensive medical, dental, and vision insurance plans
• Wellness program
• Ongoing professional development
• Discounted tuition at select colleges/universities
• Scholarship program for those seeking educational experiences aligned with the role (*restrictions apply)
• Invitations to staff appreciation events and experiences

And much, much more!
To get a better understanding of the benefits that will be available to you, visit andersoncenterforautism.org/benefit.

Pay Range: $21.24 - $25.67 Hourly; based on experience and education.

Ready to Bring Your Purpose to Life?
A bright future for you begins here at Anderson Center for Autism.

Open the door to a rewarding career with advancement opportunities; expand possibilities for yourself AND for individuals with autism, their families, your colleagues, our cause, and society as a whole!

Apply today. You'll contribute to a meaningful mission, now and for years to come!

Life as Part of our Anderson Center for Autism Team
If you are looking to build a career that brings you a deep sense of purpose and a high quality of life, Anderson Center for Autism might be just the landing place you've envisioned.

Here you will enjoy a supportive, friendly work environment that values your ideas and insights, provides rewarding mentorship experiences, and opens doors to new professional opportunities that can transform your journey.

And by working at Anderson, you will be part of a movement so much bigger than all of us. Founded over 100 years ago (in 1924), our award-winning, evidence-based educational, vocational, residential, clinical, and consulting/training programs have successfully optimized the quality of life for individuals with autism for decades now. In addition, we work every day to cultivate a broader culture of acceptance in society, further adding to the legacy of compassion for which we have come to be known throughout the country and around the world.

In addition to a rewarding career experience, as part of our team you'll also enjoy competitive pay, a generous retirement plan (including employer match and annual contribution), abundant vacation time, robust benefits, ongoing opportunities for learning and advancement, wellness programs, staff appreciation events, and a chance to work alongside wonderful professionals in a positive environment.

Our Mission at Anderson Center for Autism: To optimize the quality of life for individuals with autism.

Keyword Search: Professional Assistant, Admissions Coordinator, Case Management Assistant, Intake Coordinator, Administrative Assistant, Admissions Support, Student Records, Family Liaison, Human Services Administration, Educational Administration, Healthcare Administration, OPWDD, Special Education, Hudson Valley Jobs, Anderson Center for Autism
 

This position description in no way states or implies that the responsibilities listed are the only duties to be performed by the person filling this position. The person in the position may be required to perform other duties as necessitated by the situation or requested by his/her supervisor.

Our organization is committed to providing a diverse workforce by ensuring that discrimination barriers to equal employment opportunity and upward mobility do not exist here. Equal opportunity means employment, development, and promotion of individuals without consideration of race, color, disability, religion, age, gender, gender identity and expression, marital status, national origin, sexual orientation, veteran status, citizenship or immigration status, unless there is a bona fide occupational requirement which excludes a person in one of these protected groups. Our organization is an Equal Opportunity Employer.

EOE