Director, Sales and Services Enablement

About the role:

The Director of Sales and Services Enablement will play a critical role in advancing Gartner’s commercial success by equipping sales and services teams to confidently engage senior executives with clear, compelling, and insight‑led conversations. Reporting to the Vice President of Sales and Services Enablement, this is a strategic and hands-on role responsible for shaping how Gartner’s value is articulated in the field—through messaging and enablement content and tools that directly support revenue growth.

This leader will partner closely with Sales and Services, Product, Marketing, and Research to translate Gartner’s insights into practical, prospect and client‑ready narratives and tools that help Sales and Services influence C‑suite decision‑makers and win and retain complex enterprise deals.

What you will do:

• Alongside the practice lead, assist in owning the development of prospect and client-facing sales and services messaging to help clearly articulate Gartner’s value to senior executive audiences

• Translate Gartner research and product insights into actionable sales and services narratives, calls to action, and probing questions used in live prospect and client conversations

• Build and scale presentations and enablement tools that support enterprise sales and services motions and strategic priorities

• Partner with Sales and Services practice lead to identify enablement needs tied to commercial performance and pipeline outcomes

• Collaborate with Product, Research, and Marketing teams to ensure messaging is aligned to Gartner’s go‑to‑market strategy

• Lead enablement sessions to drive adoption and consistent use of core messaging

• Gather feedback from the field to continuously refine sales and services content and improve seller effectiveness

• Define, track, and report enablement KPIs such as content adoption, engagement, and impact on commercial outcomes

• Drive enablement initiatives end‑to‑end with strong ownership of priorities, timelines, quality, and measurable results

 What you will need:

• Exceptional executive communication skills, with the ability to influence how sellers engage C‑suite buyers

• Demonstrated expertise in simplifying complex ideas into clear, persuasive sales language

• A strong point of view on sales storytelling, grounded in data, market insights, and customer context

• Proven ability to operate as a strategic partner to Sales/Services, Product, Marketing, and Research teams

• Strong project management skills with a focus on outcomes, not activity

• Comfort using data and feedback to continuously improve sales effectiveness

• 7+ years of experience in sales enablement, sales, product marketing, or a related commercial role

• 2+ years of experience creating high‑impact sales content and supporting enablement at scale

• Prior experience as a sales professional strongly preferred, especially selling to senior executive audiences

• Experience working within enterprise B2B sales organizations and complex sales environments

• Track record of leading cross‑functional initiatives with measurable business impact

• Bachelor’s degree required

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

• Collaborative, team-oriented culture that embraces diversity 

• Professional development and unlimited growth opportunities

#GSSO

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 136,000 USD - 189,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:112901

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