Beach Services & Watersports Supervisor

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

 

Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you’ll stay at one, play at two — with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you’re looking for family fun, a romantic retreat, a group getaway, or anything in between, it’s all here at TradeWinds Island Resorts. https://www.tradewindsresort.com/careers

Overview

Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row!  TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.

 

The Beach Services & Watersports Supervisor is responsible for the safe, efficient, and guest-focused operation of the resort’s Beach Services and Watersports areas. This position provides daily leadership and supervision to a team of approximately 10–15 lifeguards and 30+ beach services attendants, ensuring exceptional guest service, adherence to safety standards, proper staffing, and the professional operation of all aquatic and recreational amenities. Operational areas and amenities include Beach Services offering 600 sets of loungers and umbrellas, High Tide Slide, Floating Waterpark, non-motorized watersports (paddleboards, kayaks, floating loungers) and the Swim With The Fish experience. This is a key position and will require flexible availability including evenings, holidays, and weekends. Strong leadership skills required. 

Responsibilities

Beach & Watersports Operations 1. Ensure all watersports activities operate safely, efficiently, and in accordance with resort policies and established safety procedures.2. Conduct regular inspections and walking rounds of the beach, watersports areas, floating waterpark, equipment storage areas, and surrounding facilities.3. Monitor weather, water conditions, tides, lightning, and other environmental factors and make appropriate operational recommendations.  Staff Management 1. Supervise and train beach services staff, ensure all SOPs are consistently followed, and assist with staff scheduling.2. Conduct daily pre-shift meetings, safety briefings, and operational updates.3. Monitor staff certifications and ensure required credentials remain current.4. Conduct regular skills reviews, in-service training, and emergency response drills.5. Assist with recruiting, interviewing, onboarding, training, and development of new team members.  Guest Engagement 1. Provide a welcoming, professional, and engaging experience for resort guests.2. Collect feedback for continuous improvement & resolve guest concerns promptly and professionally.3. Encourage team members to create positive guest interactions while maintaining appropriate safety standards.  Safety and Compliance 1. Enforce department and property safety protocols and conduct regular inspections.2. Serve as a leader during emergency situations and ensure established Emergency Action Plans are followed.3. Complete and review incident, accident, and maintenance reports.4. Conduct regular emergency response drills and scenario-based training.  Equipment and Facility Management 1. Oversee the maintenance, cleanliness, organization, and condition of all watersports equipment.2. Ensure equipment is properly cleaned, stored, secured, and prepared for daily operations.3. Maintain organized equipment storage areas and ensure they remain safe and operationally efficient.

 

Qualifications

• Bachelor's degree in Recreation Management or related field. (preferred, not required)
• Teaching Lifeguard & CPR courses, preferably American Red Cross. Scuba diving experience preferred. Jet Ski/PWC operating experience preferred. Previous resort, hotel, marina, beach club, aquatic facility, or watersports experience.
• Experience with equipment maintenance and preventative maintenance programs. Experience developing aquatic safety procedures or Emergency Action Plans.
• Lead by example in safety, professionalism, communication and guest service.
• Commitment to exceptional guest satisfaction
• Dependable and dedicated work ethic, must be available weekends and holidays. 
• Must be comfortable working outdoors for 8 hours or more in Florida’s hot climate. Must be a confident swimmer. Ability to respond quickly during emergencies and perform physically demanding rescue and first-aid duties.
• Must maintain the physical ability necessary to meet applicable lifeguarding and American Red Cross certification requirements.

  This position requires an American Red Cross Waterfront Lifeguard Instructor Certification & American Red Cross First Aid & CPR Instructor Certification. TradeWinds will sponsor these certifications for the right candidate.