Guest Experience Manager (Entertainment) - Seasonal/Casual Temporary (CT)

"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!"

The Entertainment Guest Experience Manager (Casual Temporary (on-call, intermittent)) position supports the Entertainment Operations and Production teams with the presentation, management, and oversight of a variety of live show entertainment offerings in the Walt Disney World Parks and Resorts. You will oversee daily live entertainment offerings with a focus on Characters, Parades, Stage Show, Disney Photo Imaging, Atmosphere, Conventions, and Special Events. As Entertainment Guest Experience Manager, you will have a complete understanding of the creative intent and be able to maintain that vision throughout an event and live show entertainment offering.

This is a Casual Temporary or Seasonal role with no guarantee of weekly working hours, as hours will fluctuate based on business needs.

You will report to the Proprietor Entertainment & Photo Imaging

What You Will Do

• Help with the coordination and presentation of shows, and integrating and supervising all show elements including performers, technicians, costuming, cosmetology, maintenance, and park operations

• Oversee show maintenance, including coordinating brush-up rehearsals, lighting and audio calls, scenic touch-ups, and communication with costuming teams

• Manage all performers and technicians, coordination and partnership with several other departments, teams, and lines of business, while building relationships

• Manage all forms, processes, and resources to organize scheduling, payment, labor tracking and reporting tools, and provide oversight of daily schedules and time sheets

• Operate daily Disney Photo Imaging Operation & Photo Imaging Photographers

Required Qualifications & Skills

• 3+ years of professional experience in stage management, convention events, or live show event management

• 3+ years of professional leadership experience

• Experience leading multiple unionized teams

• Experience with lighting, audio, special effects, scenic, and stage set-up systems

• Experience using a variety of software and computer programs

Preferred Qualifications & Skills

• Experience working with Walt Disney World® collective bargaining agreements

• Experience within Entertainment Operations, Photo Imaging, Attractions, Merchandise, or Food and Beverage lines of business

• Experience with photo imaging and photography

Education

• High School degree or equivalent is required

• Bachelor’s degree or equivalent preferred

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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