Workplace Coordinator

What is the role:

Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co

At Elastic, we have been "distributed by design" from our earliest days and our workplace philosophy and culture encourages and supports our Elasticians wherever they decide their "office" will be. We are evolving to an even more people-centric, experience-focused team to help build and nurture deeper connections across our global teams. As we continue to scale we are looking for a Workplace Experience Coordinator to join our team in our Dubai office and support the Elastician community in the surrounding area, to ensure that we drive an even stronger workplace & employee experience - both virtual and in-office.

What you will bring:

• Progressive customer service and hospitality experience in a workplace / facilities management industry(with IT and ITES industries)
• Ability to build effective work relationships at all levels
• Excellent written / verbal communication skills.
• Strong problem solving, planning and troubleshooting and analytical skills.
• Effective interpersonal and leadership capabilities.
• Effective listener and communicator, able to influence actions and outcomes.
• With Occupational First Aid Certification is an advantage
• Able to communicate in local language and topographical knowledge for operating employee transportation experience
• Proficiency with MS Word, Excel, PowerPoint, and GSuite required; Concur a plus
• Excellent follow-up and follow through with ability to stay on top of and anticipate competing and changing priorities
• Able to make independent and effective decisions
• Excellent Listening and interpersonal skills and ability to communicate with discretion,diplomacy and tact
• Positive demeanour, open-minded and empathic personality to support employee needs
• A sense of humour and willingness to roll with the punches

What you will do:

• • Effectively manage the day to day operations of workplace services including meeting room management, pantry & office supplies, employee lunch programs, vendor management, employee health and safety standards, compliance and procedures
  • Develop positive relationships with key-stakeholders and colleagues across EMEA region to coordinate and deliver virtual or in-person events and activities in partnership with local teams and the Elastic Cares, Talent Brand and DEI teams
  • Be a champion for crafting a great Elastic Experience for our employees through onboarding and offboarding our Elasticians based in the Bangalore office
  • Having good Data and MIS knowledge
  • Collaborate closely with the building management for maintenance works including fire hose reel, fire extinguishers, fire alarm, HVAC & etc.
  • Manage and coordinate ad hoc projects like wiki page updates, office move, branding as needed
  • Source local vendors for events or other requirements
  • Record maintenance and Asset management
  • Must be good in handling Audits and ensuring all are compliances are met
  • Processing all invoices and ensure to follow up till payments are made
  • Liaison with STPI, Police, Customs, Fire force and other local government authorities like Municipal Corporation, State government secretariat, state owned and power providers etc.
  • Partner with other functions, Internal Events and within the Workplaces team to deliver "Elastic experience" in ways that bring together the people experience elements between space / design, events, wellbeing and workplace services.
  • Support our COVID office reopening process, adhering to all local conditions, and the ongoing application of COVID measures.
  • Learn and understand about our flexible workplace services to support and foster high-growth productive environments that benefit all employees.
  • Maintain an active awareness and understanding of workplace experience trends and innovations that will be key to keeping our employee experience - virtual and in-office - fresh and relevant.