Account Manager - Home Care

Join us as Account Manager - Home Care

Function: Customer Development

Scope: Local - Belgium

Location: Brussels, Belgium – flexibility to go Unilever’s HO in Rotterdam, Netherlands once a month

Terms & Conditions: Full time – Permanent Contract - right to work in Belgium / Netherlands

JOB PURPOSE

As Account Manager - Home Care - Belgium, you play a key role in driving revenue growth, profitability, and market share with your retail partners, while actively contributing to the strategic direction of the category.

We are looking for an Account Manager with a flexible and commercial mindset, who thrives in a dynamic environment with multiple projects and action points running simultaneously. The ideal candidate combines strong organizational skills with commercial thinking and is energized by working with important retail customers such as Delhaize, Carrefour, Intermarché and WTE.

The Home Care BE team consists of a Sales Lead, JAM/CMA and intern and works closely together with the BNX colleagues in the Netherlands. The Home Care Benelux team is filled with strong talent, positive energy, high engagement, and a true winning mentality. You will report into the Sales Lead BE, who will support your development and help you deliver outstanding results while achieving joint sales targets. You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

KEY RESPONSIBILITIES

• Manage multiple customer accounts independently, while supporting the Sales Lead across the broader Belgium Home Care customer portfolio. This entails:
  • Managing the Home Care assortment and distribution with your clients.
  • Conducting independent customer visits and customer communication via email/phone.
  • Monthly customer performance tracking, analysis, and P&L management.
  • Close collaboration with Marketing, CSP, and Supply Chain for optimal customer activation and forecasting of volumes and promotions.
  • Optimizing promotional plans, managing investments and negotiating counterparts.
  • Contributing to annual negotiations and supporting the development, execution, and monitoring of joint business plans.
• You represent your clients in internal meetings and Unilever in external meetings.
• Prepare and support annual negotiation with trade partners.
• Coaching of interns.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in a related field.
• Experience in Belgium retail account management.
• Fluency in Dutch is a must. Fluency in French is preferred.
• Strong communication skills, analytical skills and P&L knowledge.
• High degree of proactivity, independence, and ownership.
• Commercially driven and results-oriented.

PREFERRED QUALIFICATIONS

• Cross-functional collaboration and stakeholder management skills.
• Able to prioritise & creative problem-solving mentality.
• Ability to thrive in a complex, fast-moving FMCG and retail environment.

ADDITIONAL INFORMATION

Work location:

• Hybrid – Brussels, Belgium / Flexibility to go to the Netherlands once a month.
• Office-based role – with customers visiting and meeting

ARE YOU INTERESTED?

Join Unilever and our team! To apply, please do so online. Please do not forget to upload your CV and a motivation letter. Your application will be reviewed against our requirements and we will be in touch shortly after the closing date to provide you with an update on the status of your application.  

Always include your CV in English. If the job needs another language, you can also additionally add your CV in that language.

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against.   

By highlighting the gender diversity at the workplace, Unilever encourages applications from people of all backgrounds and experiences. If you look for a job after a long career break or after any type of leave, do not hesitate to apply.  

NOTE:  Please save a copy of this vacancy for personal use as it will disappear from the website after closing of the role. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.