Inside Sales Representative - Pennsauken, NJ

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman's Powertrain division has a great opportunity for an Inside Sales Representative to join our team in our Pennsauken, NJ location!

Pay: $21 - $25 an hour (based on experience) + Commission

Shift: 8:00am - 5:00pm, Monday through Friday

Hybrid Schedule

Benefits include health, dental, vision, paid time off, holidays off and more!

We are seeking a highly motivated entry level Inside Sales Representative who will proactively communicate with customers to meet/exceed sales goals and overall customer satisfaction.  The responsibilities listed below center around our strategy to profitably grow our parts distribution business. Qualified candidates for this role will be sales and results oriented with an equal focus on providing extraordinary service to each and every Holman customer.

What will you do?

• Identify correct part numbers based on specific applications; identify obsolescence and supersession of part numbers.  Communicate build levels and alternative solutions when necessary.
• Estimate and communicate expectation of delivery times.
• Gather special instructions or required equipment in order to facilitate delivery of product and communicate to warehouse and logistics.
• Apply all available OE incentives to invoicing.
• Vet and process all requests for merchandise return.
• Process replacement orders for damaged and defective parts.
• Identify and report cataloging or inventory errors to IT for correction.
• Prepare and deliver quotes for fleet customers, selling the value of OE with detail regarding warranty, build level, and any additional components required for successful installation.
• Track and update status of open orders.
• Build and maintain relationships by exhibiting responsiveness to customers’ needs as well as acting as a trusted subject matter expert on the solutions they seek.
• Monitor and respond to both incoming calls as well as email inquiries from the Sales Inbox.
• Manage orders for Chrysler/Dodge product in our consignment inventory for distribution to Chrysler dealers.
• Evaluate requests for refund of handling fees for warranty replacements as well as qualified will call dealers.
• Meet or exceed sales goals as outlined in the annual budget for Holman Parts.
• Other duties as assigned.

What are we looking for?

• Strong organizational and multitasking skills with attention to detail and accuracy.
• Exceptional customer service and communication skills, both verbal and written.
• The ability to work in a faced paced office environment is a must.
• Experience in parts sales, automotive service, and/or account management is a plus
• ASE parts certification is a plus
• High School Diploma or equivalent
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, SharePoint etc.)
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.

• Must be able to perform within the established company standards, which include but are not limited to standard operating procedures, attendance, quality, team environment and performance.
• Must pass a physical, drug test, and criminal background check prior to employment

#LI-KW2

INDPT

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $20.54 - $27.21 USD per hour.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

• Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).

• Misrepresent or embellish qualifications, skills, or experience

• Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact [email protected]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.