- Salary
- $20 – $24/hr
- Location
- Virginia Beach, VA
- Type
- Full-time
- Department
- Real Estate
- Seniority
- Manager
- Closing date
- Today
- Source
- ApplyToJob
Description
We offer competitive pay and generous bonus potential with the opportunity for growth, professional development and educational assistance, a comprehensive benefits package, including health, vision, dental, life and disability insurance, a company-matched 401(k) Plan, an Employee Assistance Program, and Paid Time Off.
To see what our employees are saying, please watch: https://youtu.be/Baq5j_GcMic
Job Summary
- Serve as the primary leasing professional for the community.
- Generate traffic through outreach, marketing initiatives, and lead management.
- Respond promptly to telephone, email, and online inquiries.
- Conduct community tours and apartment showings for prospective residents.
- Qualify prospects, process applications, and ensure compliance with company screening standards.
- Prepare, review, and execute lease-related documents accurately and timely.
- Follow up with prospects and maintain a strong closing ratio.
- Manage resident retention efforts, including lease renewals and resident engagement.
- Maintain company customer service standards and serve as a primary point of contact for resident concerns and complaints.
- Manage collection efforts of current residents including reporting
- Handle all move-out charges, refunding of security deposits, and collections from previous residents
- Be able to act as back up for check postings, PO writing, and invoicing.
- Act as a liaison with the Maintenance Department, coordinating service requests and ensuring timely follow-up with residents.
- Inspect grounds, models and leasing office daily for marketability and curb appeal.
- Coordinate turn process with maintenance staff.
- Other duties as assigned by the Property Manager.
Qualifications
- A minimum of 3 years of Multi-family Management experience required.
- Experience as an Assistant Property Manager is preferred but not required.
- Excellent interpersonal and communication skills for interacting with residents, staff and the corporate office
- Ability to multitask and run property operations independently using sound judgment
- Organized, professional, friendly, enthusiastic and motivating
- Able to work weekends as needed
- Previous experience with property management software is required. Yardi is preferred.
- A general understanding of accounting principles and the ability to generate, read, and adhere to a budget
We support a safe, drug-free workplace through criminal background checks and pre-employment substance testing.
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