- Location
- Chennai, India
- Type
- Full-time
- Department
- Operations
- Closing date
- Today
- Source
- Workday
Description
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to payment transactions or claim processing, data entry, archiving, researching, troubleshooting and vendor/client interaction. May have direct contact with 3rd party vendors and / or external customers. Researches exceptions and escalate issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production. Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions
Basic Qualifications
- Bachelor’s degree in any discipline
- Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams
Preferred Skills/Experience
- Perform document indexing and image-based data review activities.
- Conduct quality checks to ensure accuracy and completeness of processed information.
- Validate customer and loan-related data across multiple systems.
- Perform data entry and maintenance activities with high accuracy.
- Investigate and resolve processing exceptions and errors.
- Maintain loan files, customer records, and operational documentation.
- Process customer payments and account updates according to established procedures.
- Support payoff processing and account maintenance requests.
- Research and resolve operational inquiries.
- Ensure compliance with company policies, operational procedures, and regulatory requirements.
- Meet established productivity and quality targets.
- Collaborate with internal operations teams and cross-functional service lines.
- Good verbal and written communication skills
#LI-DNI
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
Skills
ExcelCompliance
