Director, Global Supply Chain and Process Excellence - Clinical Specialty Services

Position Summary

We have an opportunity for a Director, Global Supply Chain & Process Excellence - Clinical Specialty Services to join our team. This role leads the global Sales and Operations Planning process across the Clinical & Specialty Services network, ensuring effective design, rollout, governance, and execution. The position is responsible for maintaining a single, trusted view of network capacity and demand, driving data accuracy, and enabling informed decision-making. The Director will also oversee network-level data analysis, metrics, and reporting to enhance visibility and performance across sites.

Location: Field Based

The Role

• Own the network Sales and Operations Planning (S&OP) process end to end, including design, documentation, deployment, and sustainability of a standard CSS S&OP cycle.
• Lead and facilitate global S&OP meetings, ensuring preparation, decision-making, and follow-up actions are completed to standard.
• Maintain governing procedures, templates, calendars, and training to institutionalize the process across leadership changes.
• Manage the network capacity model, maintaining validated capacity data by site, value stream, and constraint.
• Communicate capacity and constraints to commercial and operational teams to align quoting and scheduling with reality.
• Oversee CSS planning and scheduling tools and their adoption across sites.
• Lead the vision for supply chain systems and guide team members responsible for process maintenance and updates.
• Drive demand and supply reconciliation, improving forecast accuracy and ensuring resources align with real demand.
• Consolidate and evaluate site capital requests, supporting prioritization and business case development.
• Define and manage network-level supply chain metrics and reporting standards.
• Design and sustain the CSS control tower for real-time performance visibility and exception management.
• Collaborate with IT, Digital, and Process Excellence teams to ensure data integrity and automation.
• Apply analytics and artificial intelligence to enhance planning accuracy and efficiency.
• Represent global supply chain in network forums and support integration of new sites and capacity readiness.
• Ensure compliance with Good Manufacturing Practice (GMP), data integrity, and quality system requirements.
• Develop planning capability across the network through coaching and standard setting.
• Perform all other duties as assigned.

The Candidate

Minimum Requirements

• Bachelor’s degree in Supply Chain, Engineering, Business, Life Sciences, or related field.
• Minimum 10 years of supply chain, planning, or operations experience.
• Minimum 5 years leading multi-site or network planning in a GMP environment.
• Experience owning a formal S&OP or Integrated Business Planning process.
• Experience designing and rolling out planning processes across multiple sites.
• Proven ability to build and manage capacity models.
• Strong analytical, data modeling, and reporting capabilities.
• Ability to influence cross-functional teams without direct authority.
• Willingness to travel across the network, including internationally.
• Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent‑sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.

Preferred Skills & Background

• Advanced degree in a related discipline.
• APICS CPIM, CSCP, or equivalent certification.
• Lean Six Sigma certification.
• Experience with Power BI or similar analytics platforms.
• Experience with JD Edwards, SupplyFlex, Workfront, or similar systems.
• Capital planning and business case development experience.
• Clinical supply, pharmaceutical, or CDMO industry experience.
• Experience implementing control tower reporting environments.
• Knowledge of AI-driven planning and predictive analytics.
• Proficiency with Microsoft 365, SharePoint, ERP planning systems, and reporting tools.

Why You Should Join Catalent

• Be part of a global network driving excellence in supply chain and process innovation across Clinical & Specialty Services.
• Defined career path and annual performance review and feedback process.
• Diverse, inclusive culture.
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
• Competitive paid time off plus 8 paid holidays.
• Community engagement and green initiatives.
• Medical, dental, and vision benefits effective day one of employment.
• Tuition reimbursement.

Catalent offers rewarding opportunities to further your career!  Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. 

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

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