Food and Beverage Supervisor

Viceroy Hotels

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. 

Location

The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho’s Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.

Overview

We are currently seeking a Food and Beverage Supervisor for our café. This person acts as the Manager on Duty when the manager is absent. To be successful in this role you’ll manage day-to-day operations, which includes verifying that the quality, standards and meeting the expectations of the guests daily, maintaining the operating budget, and verifying that standards and legal obligations are followed. Additional responsibilities include developing specific goals and plans to prioritize, organize, and accomplish work, with specific focus on daily checklists, guest comment card review and compliance.

The F&B Supervisor will also assist the Barista/Cashiers and Servers, if necessary, in taking orders, running food, clearing/cleaning tables, and greeting/seating guests.

Responsibilities

• Assists in the ordering of Food and Beverage (F&B) supplies, coffee/beverage ordering, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards, and procedures.
• Supports and supervises an effective monthly self-inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Understands employee positions well enough to perform duties in employees' absence.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Check staffing levels and ensure all employees are in uniform and on time.
• Monitor the staff and ensure all guests are being cared for during their visit.
• Managing inventory so that all necessary ingredients are stocked for service.
• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements.
• Support the Barista/Cashiers and Servers, if necessary, in taking orders, running food, clearing/cleaning tables, and greeting/seating guests.

Qualifications

High school diploma or equivalent

1-3 years of kitchen management experience

Working knowledge of food safety and sanitation standards

Able to multi-task and work in a fast-paced environment

Excellent communication, problem-solving, and organizational skills

Able to work flexible hours, including evenings, weekends, and all holidays