Accounts Receivable Clerk- The Sunshine Hotel & Suites

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Sunshine Suites Grand Cayman Island Resort offers the best in affordable boutique lodging. We’re a short walk from the sparkling ocean waters and white sand of Grand Cayman’s famous Seven Mile Beach. Enjoy the convenience of our prime location next to the Ritz Carlton, down the road from the 18-hole North Sound Golf Course and near dozens of shops and restaurants. Our amenities include “Grab & Go” continental breakfast and Free wireless internet. We offer our guests high end accommodations, excellent services and convenience at affordable prices. Whether your visit is for business or pleasure, a warm and friendly team awaits you!

What you will have an opportunity to do:

We are looking for an experienced Accounts Receivable Clerk who will assist the Accounting Manager with all in-house group and wholesale billing in order to maintain the hotel's receivable account.

 

Duties and responsibilities will include but not limited to the following:

•           Bill Accounts Receivable invoices and follows up with collection calls

•           Responsible for verifying all groups rooming lists with the assistance of the Rooms Controller

•           Responsible for the maintenance of all in-house accounts for groups, functions etc.

•           Responsible for all functions related to the Group folder. This includes set-up, sales contract, signed BEO forms, banquet checks, all charges, rooming lists, advanced deposits, and ultimately invoicing the client

•           Responsible for all account invoicing according to Hotel’s standards and guests needs  

•           Work to ensure all house accounts are checked out within 3 working days of Group’s departure

•           Attend the Monthly A/R Credit Meeting and have reports of all account activity, accurate and current for the meeting’s review

•           Assist with preparing Wholesaler billing

•           Prepare an Accounts Receivable ageing report at the end of each month and also the day before the credit meeting for review

•           File copies of check stubs and check logs for A/R payments

•           Answer Accounts Receivables inquiries from guests and groups

•           Research customer claims of invoice payments

•           Follow up with group collection activity on any account over 30 days due

•           Other duties may be assigned as business need demands.

What are we looking for?

Minimum 3-4 years of Night Audit experience in Hotels required.
•    Additional 1-2 years of Hospitality Accounts Receivable Clerk experience will be a mandatory requirement.
•    Associate or Bachelor’s degree in Accounting required.
•    Strong knowledge in Opera/PMS required
•    Strong knowledge in Opera/PMS required
•    Must speak, read, write, and understand the English language
•    Strong Mathematical skills required. Must be able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, etc.  
•    Must be able to handle large volume and variety of requests while maintaining attention to detail, plus good judgement in making decisions
•    Will be required to occasionally be required to lift and/or move items 25-35 pounds
•    Must be able to work well under pressure, remain calm and can resolve problems 
•    Must be able to work flexible schedule including late evenings, weekends and public holidays

Pay rate: $10.00-$12.00 hourly
 

Compensation:

CI$10.00

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CI$12.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.