Associate Director of Admissions

OUTSTANDING BENEFITS UNLIKE ANY OTHER. Low-cost health benefits, 403b employer contribution, affordable tuition at Niagara University for you and eligible immediate family members, tuition exchange at other designated universities for eligible dependent children, generous holidays (20 days annually), PTO, and ½ day Fridays throughout the summer. Niagara University is also an approved employer for the Public Service Loan Forgiveness program. Campus life is vibrant and offers free parking, on-site dining options, and fresh coffee at Tim Horton's and Starbucks, all in a beautiful park-like setting. If you'd like to know more, check out all of the NU Facts.

JOB SUMMARY:

Under general supervision, the Associate Director of Admissions is responsible for the coordination, development, and execution of undergraduate recruitment, primarily focusing on a designated geographical area. Additionally, the incumbent assists with day-to-day operations regarding data management admissions functions and works closely with the Executive Director to develop and mentor the first-year admissions team.

ESSENTIAL DUTIES:

• Provide strategic leadership on major undergraduate student recruitment initiatives.
• Liaise with deans, program directors, and faculty to build and maintain strong brand ambassadorship.
• Act as a central spokesperson during key student recruitment events.
• Take the lead role in onboarding and training new sector employees.
• Maintain a full undergraduate recruitment portfolio while performing leadership duties, satisfying pre-determined enrollment objectives, and effectively communicating proposed action plans to address any deficiencies.
• Conduct daily interviews and presentations with prospective students using strategic communication tactics.
• Meet with prospective students and families to explain the distinct advantages of a Catholic, Vincentian education at Niagara University.
• Counsel prospective families on the NU application process, directly assisting them to expedite and complete their files.
• Arrange a timely, appropriate, and cost-effective travel schedule to satisfy regional recruitment objectives.
• Exemplify outstanding written/verbal communication skills and deliver exceptional customer service.
• Present a positive image of Niagara University at all times when representing the institution at external functions (e.g., college nights, open houses, high school presentations).
• Work effectively and collegially alongside university colleagues, employees, and students.
• Maintain thorough familiarity with all courses, degrees, certificates, and departments at Niagara University, alongside comprehensive knowledge of college admissions and financial aid processes.
• Maintain strict confidentiality of information (including student and employee personal data, academic records, etc.) both during and after employment, adhering to university policies regarding disciplinary actions for violations.
• Perform other duties as assigned.

GENERAL DESCRIPTION:

% of Time

80% Recruitment & Leadership: Recruitment travel (high school visits, college information nights), coordination of the Niagara Nights overnight program, student interviews and follow-up, Saturday appointments, participation in weekend/evening events, and providing strong operational leadership to the admissions team.

20% Operations & Analytics: Data entry, computer systems assistance, report writing, and data interpretation.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Ability to read, interpret, and manage departmental documents and student records.
2. Strong interpersonal and communication skills, with the ability to engage effectively with students, families, and campus partners.
3. Exceptional attention to detail, organizational skills, and the ability to manage multiple priorities.
4. Demonstrated integrity, professionalism, and a strong work ethic.
5. Willingness to work flexible hours, including evenings and weekends, to support recruitment activities.
6. Proficiency with Microsoft Office suite and admissions‑related software database systems.
7. Ability to provide constructive feedback and ensure team accountability for established enrollment goals.
8. Ability to interpret relevant institutional and government regulations.
9. Proficiency with standard office equipment.
10. Ability to handle high-volume phone inquiries and communicate clearly and professionally.
11. Comprehensive knowledge of higher education college admissions and financial aid processes.
12. Ability to drive a personal or university vehicle regularly for university business.
13. Flexibility to travel extensively throughout the recruitment cycle.
14. Strong commitment to understanding and actively supporting Niagara University's mission and academic programs.

ERGONOMIC REQUIREMENTS:

This position requires extended periods of sitting, as well as occasional standing, walking, bending, lifting, and other physical movements. Frequent use of a computer, keyboard, and office equipment is required. Regular travel is an essential component of the role. All duties must be performed safely and without risk of injury.

DESIRED QUALIFICATION STANDARDS

1. Bachelor's degree from an accredited institution in a related field.
2. Five to seven years of experience in college admissions or secondary education, with demonstrated recruitment success.
3. Supervisory experience required.
4. Valid New York State driver's license meeting university and insurance requirements; ability to operate a vehicle in Canada.