Customer Engagement Applications Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Process Demonstrations.  
1) Demonstrate SPTS processes to meet the agreed specification 
2) Assess results using analytical equipment and appropriate software packages

3) Provide the product marketing department with regular updates on the progress of sample/demonstration work 
4) Develop good relationships with customers  
5) Summarize results in a written report or presentation for both internal and external use 

Process Development 
1) Develop processes in line with SPTS products 
2) Varying the process parameters to optimize results 
3) Run marathon tests for new processes and equipment 
4) Contribute constructively to the work of project teams for new products and processes. 
5) Undertake problem solving and trouble-shooting involving hands-on equipment investigations 
6) Summarize results in a written report or presentation 
7) Write technical reports for patent applications 
8) Write technical papers for publication at conferences, seminars etc.

Field Support 
1) Develop SPTS processes to meet the agreed specification at customer sites 
2) Develop good customer relationships

Minimum Qualifications

Master's Level Degree and 3 years related work experience; Bachelor's Level Degree and related work experience of 5 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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