CPS Evening Investigations & Assessments Specialist

Loudoun County is one of the fastest-growing counties in the country, known for its excellent quality of life and strong economy, while embracing its historic presence. Located 35 miles west of Washington DC, Loudoun County offers a diverse blend of cultural, recreational, and educational opportunities.

Loudoun County Department of Family Services seeks a dedicated and experienced professional for its CPS Evening Investigations & Assessments Specialist position. The successful candidate will join the Child Protective Services program within the Department of Family Services which envisions better health, safety, and well-being for all. We support individuals and families in the community to live their best lives while advocating for those most vulnerable and respecting their right to self-determination.
The CPS Evening I&A Specialist will be responsible for responding to emergency situations and providing crisis intervention, as well as investigating serious reports of abuse or neglect—including sexual abuse, human trafficking, and out-of-family incidents. The role involves conducting comprehensive assessments of children and their families by interviewing children, parents, guardians, and collateral contacts. Using a strengths-based and trauma-informed approach, the candidate will evaluate risk and safety, develop safety and service plans, and ensure the well-being of children while maintaining compliance with all applicable federal, state, and local policies, procedures, and regulations, including documentation standards for completeness and timeliness.

This position requires agility and resilience, as it involves urgent, high-stakes decision-making to ensure child safety. The ideal candidate will help foster a supportive, team-oriented environment and demonstrate the ability to motivate and promote collaboration among colleagues. The work is conducted in a progressive, change-sensitive setting that demands adaptability to shifting priorities, goals, and community needs.

This position works with our Afternoon/Evening team with core work hours being Monday-Friday, 12:30pm to 9:00 p.m., including rotating on-call shifts to receive and validate referrals from 5pm-8:30 am or respond to emergency family situations, as required.

Highlights of the role:

• This position is eligible for a $3,000 hiring bonus in accordance with the county’s hiring and retention bonus program.
• Flexible schedule with non-traditional hours and shift differential pay.
• Ability to utilize the support (people) and tools (systems) needed to be successful in the role.

The successful candidate will:

• Conduct and complete in-depth client assessments and/or investigations.
• Develop individualized service plans for assigned cases and clinical case management, oversight, and therapeutic interventions to assist clients in achieving or maintaining the highest level of independence possible.
• Document clients' service histories as required using appropriate state and local case management computer programs to open, update, and close records.
• Provide courteous and timely customer service to County staff, vendors, citizens, and visitors.
• Lead and mentor staff and provide appropriate work guidance.
• Complete special projects as assigned, independently or as a team member.
• May perform other essential job functions specific to the position and department assignment.

Bachelor’s degree in a Human Services field OR a Bachelor’s degree in any field with a minimum of two (2) years of directly related experience in a human services area.

Preferred Qualifications

• Master's degree in Sociology, Public Administration, Psychology, Social Work, or a related field.
• Bilingual skills in Spanish and English.
• Knowledge of social services systems for children, families, and adults reflects trauma-informed and strengths-based philosophy and values.
• Knowledge of laws and regulations as applied to assigned areas.

Pass pre-employment background checks to include criminal, credit, CPS/APS, and DMV. Valid driver’s license and good driving record (driving records may be reviewed annually for continued qualification). Hold or obtain certifications such as CPR if required for assigned position. Obtain specific training such as CPS/Foster Care/APS state training as required or desired for assigned area