French-Speaking Customer Support Advisor – Porto, Portugal (On-Site)
Cross Border Talents 7
·Apr 9, 2026
- Location
- Porto
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Closing date
- May 9, 2026
- Source
- CareersPage
Description
We are looking for French-speaking Customer Support Advisors to join a leading telecom project in Porto, Portugal. If you have strong communication skills and enjoy helping customers, this is a great opportunity to grow your career!
What You'll Do
- Provide customer support for telecom products via phone and email
- Assist customers with inquiries, issues, and solutions
- Deliver high-quality service and ensure customer satisfaction
- Work towards performance targets and KPIs
Requirements
- Fluent French (C1–C2 / Native)
- Good communication and problem-solving skills
- Customer-oriented mindset
- Must be based within 30 km of Porto
-
Valid work documents required:
- EU Citizenship or Portuguese Residence Card
- NIF and NISS
Location
- Porto, Portugal (On-site)
Salary & Benefits
- Base salary: 1020€ gross (14 salaries per year)
- Guaranteed bonus: 100€ gross (first 3 months, depending on targets)
- Meal allowance: 9.60€/day (net, meal card)
- Transport reimbursement: up to 40€/month
- Welcome bonus: 150€ gross (paid in the 4th month)
Working Schedule
- Monday to Saturday
- Rotational shifts between 07:00 – 19:00
Start Date
- ASAP
If you're motivated, customer-focused, and ready to join an international team — apply now!