Success Coach

Salary: £13,037.88 - £14,226.92 per annum (22.2 hours per week, pro rata equivalent of £25,110 - £27,400 FTE)

Contract: Permanent | Part-Time (22.2 hours per week, 40 working weeks per year)

Hours: Occasional evening and weekend working may be required to support business needs.

Make a Lasting Difference to Students' Lives

Are you passionate about helping young people overcome challenges, build confidence and achieve their goals? We're looking for a compassionate and motivated Success Coach to join a dedicated Student Support team, helping learners reach their full potential both academically and personally.

This rewarding role combines coaching, mentoring, wellbeing support and personal development, giving you the opportunity to positively influence students throughout their educational journey.

Why Join Us?

This is an opportunity to become part of a forward-thinking educational organisation that genuinely invests in both its students and staff. You'll work within a supportive and collaborative environment where wellbeing, inclusion and professional development are at the heart of everything we do.

We offer:

• Local Government Pension Scheme
• 33 days annual leave (including bank holidays) (pro rata)
• Health Cash Plan*
• Enhanced maternity and paternity benefits*
• Discounted on-site gym membership
• Free on-site parking
• Cycle to Work Scheme*
• 10% discount on selected courses
• High Street discount scheme
• Wellbeing programme
• Annual volunteering day
• Ongoing training and career development opportunities

*Subject to eligibility.

The Opportunity

As a Success Coach, you'll provide personalised support that empowers students to stay engaged, overcome barriers and achieve successful outcomes. You'll build positive relationships, monitor progress, deliver engaging personal development sessions and work collaboratively with teaching and support teams to ensure every learner receives the guidance they need.

This varied role is ideal for someone who enjoys making a real impact and thrives in a student-centred environment.

Key Responsibilities

Student Coaching & Mentoring

• Provide one-to-one and group coaching sessions that encourage motivation, resilience and personal growth.
• Support learners to set realistic goals and develop action plans to improve attendance, progress and achievement.
• Identify students requiring additional support and implement timely intervention strategies.
• Work closely with teaching staff to coordinate academic and pastoral support.

Personal Development

• Deliver engaging workshops covering topics such as wellbeing, healthy relationships, online safety, Prevent, sexual health and personal resilience.
• Adapt sessions to meet the needs of different student groups and learning styles.
• Create an inclusive learning environment that encourages participation and discussion.

Attendance & Student Engagement

• Monitor attendance, punctuality and learner engagement.
• Support students experiencing attendance or behavioural concerns through coaching and intervention.
• Liaise with parents, carers and internal teams where appropriate to improve engagement.

Wellbeing & Pastoral Support

• Act as an approachable first point of contact for students requiring pastoral guidance.
• Recognise when specialist intervention is required and refer students to appropriate support services.
• Promote positive mental health, confidence and emotional resilience.

Employability & Future Progression

• Help students develop essential employability and life skills.
• Encourage participation in enrichment opportunities and student leadership activities.
• Work alongside careers professionals to support progression into employment, apprenticeships or further study.

Safeguarding & Inclusion

• Maintain high standards of safeguarding and student welfare.
• Promote equality, diversity and inclusion in all aspects of the role.
• Support vulnerable learners through effective partnership working across support services.

Administration & Communication

• Maintain accurate records of student interactions and interventions.
• Monitor learner progress using internal systems.
• Contribute to initiatives that improve student success, wellbeing and retention.

About You

You'll be someone who genuinely enjoys supporting others and building positive relationships. You will have excellent communication skills, strong organisational abilities and the confidence to motivate and inspire young people from a wide range of backgrounds.

Ideally, you'll have:

• A Level 3 qualification (or equivalent experience) in coaching, mentoring, education or student support.
• GCSE Maths and English (Grade C/4 or above, or equivalent).
• Experience supporting young people within education, mentoring or pastoral settings.
• Knowledge of safeguarding, student wellbeing and learner engagement.
• Confidence delivering presentations or group sessions.
• Excellent interpersonal and relationship-building skills.
• Strong organisational and time management abilities.
• Experience working with students from diverse backgrounds, including those requiring additional support.
• A commitment to equality, diversity and safeguarding.

Qualifications such as Mental Health First Aid, coaching or mentoring certifications, safeguarding training or a related degree would be advantageous, although support to achieve these may be available.

Safeguarding

The successful applicant will be required to complete an Enhanced DBS check and demonstrate a strong commitment to safeguarding children, young people and vulnerable adults.

If you're passionate about helping students succeed and want to make a meaningful difference every day, we'd love to hear from you.