Quality Manager

Title:

Quality Manager

The Programme and Project Partners (PPP) model was mobilised in 2019 with the purpose of transforming major project delivery at the Sellafield nuclear site.

The partnership is delivering a 20-year pipeline of major infrastructure projects to support the decommissioning of Sellafield and to create a clean and safe environment for future generations.

In delivering its pipeline of large-scale infrastructure projects, PPP is creating opportunities for its people, supply chain, economy and communities.

KBR’s rapidly growing nuclear team of teams is working at the forefront of the UK’s nuclear space on some of the most exciting new-build, defence and decommissioning programmes.

KBR was recently named a “Great Place to Work-Certified” company, an honour that underscores the company’s commitment to being a UK employer of choice for people who want to do work that matters.

Due to the nature of our work and security requirements, KBR does not offer sponsorship for this role.  We can only consider applicants with the right to live and work in the United Kingdom

Quality Manager

The Quality Manager is responsible for establishing, maintaining, and improving the Quality Management Framework across PPP. Operating within a highly regulated nuclear environment, the role acts as the integrator between Sellafield Ltd, PPP principal contractors, and major projects to ensure compliance are embedded consistently and effectively across all activities.

This role ensures assurance arrangements are in place, performance is effectively monitored and reported, and continuous improvement is driven through data-led insights, stakeholder collaboration, and best practice.

Key Accountabilities and Responsibilities

Quality Management and Assurance

• Ensure compliance with relevant standards and processes (e.g., ISO 9001 or equivalent organisational systems).
• Support forums by providing quality insights, assurance updates, and performance reports.
• Identify and escalate risks relating to quality, compliance, and service delivery.
• Contribute to organisational risk management processes.
• Support management review processes in accordance with PPP requirements.
• Conduct independent audits and other assurance activities as required for the Quality capability.
• Prepare and present reports, clearly communicating findings to auditees.
• Collect and share learning from experience (LFE) and best practice.
• Compile and submit KPI data for periodic audit and assurance reporting.
• Maintain documented procedures, policies, and governance arrangements.
• Interface and engage with key stakeholders to promote a joined-up approach to quality and safety.
• Promote Nuclear Safety expectations and standards.

Performance Monitoring and Measurement. 

• Establish and manage key performance indicators (KPIs) and quality metrics.
• Monitor overall performance, identifying trends, risks, and improvement opportunities.
• Ensure consistent measurements are applied across all of PPP.
• Analyse data to provide actionable insights and support evidence-based decision making.

Dashboards and Reporting

• Design, develop, and maintain quality dashboards and performance reports.
• Present clear, concise, and meaningful data visualisations to senior stakeholders.
• Provide regular reporting on quality metrics, compliance status, risks, and improvement activities.
• Ensure data integrity, accuracy, and consistency across all reporting outputs.

Continuous improvement 

• Apply improvement tools and techniques, and structured methodologies to analyse problems and implement solutions to provide benefits to the business. 
• Investigate quality related concerns and events, and identify appropriate corrective / preventive action, escalating quality issues to management. 
• Identify and implement quality improvements and influence management to implement changes. 

Stakeholder Engagement.

• Act as a trusted advisor on quality, assurance, and improvement matters.
• Provide coaching and guidance to teams on quality standards and best practice.
• Collaborate with cross-functional teams to drive alignment and consistency.

Skills, knowledge and experience

Essential

• Proven experience in quality management.
• Demonstrated ability to lead continuous improvement initiatives.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement skills.
• Experience with audit and compliance processes.
• Knowledge of ISO 9000, ISO 9001 and other management system standards

Desirable

• Professional certification (e.g. CQI/IRCA)
• Relevant security clearance level to access and inspect areas of site within area of responsibility. 
• Experience of working with the supply chain and of supply chain quality requirements, and ability to support commercial processes including evaluation boards and supplier assessments. 

Behaviours

• Strong communicator, able to translate regulatory and technical requirements into clear expectations.
• Collaborative and influential, with the ability to align multiple stakeholders around common goals.

The role would require regularly working in the office so you would need to be located in a daily commutable distance.

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